Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Mary Davis

Wilmington,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Food Service Worker

Ruth's Kitchen
Wilmington, North Carolina
03.2020 - 08.2023
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Set up, restocked and cleaned dining areas.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Greeted customers upon arrival in the dining area.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Received food orders from individuals and explained offerings.
  • Prepared beverages such as coffee, tea, soda.
  • Followed established cash handling procedures when collecting payment from customers.
  • Organized take-out orders for customers who requested them.
  • Delivered food orders promptly and accurately to guests tables.
  • Utilized point-of-sale systems for taking orders from customers.
  • Replenished condiments at customer tables as needed.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Refilled condiments, napkins and server workstations.

Education

High School Diploma -

New Hanover High School
Wilmington, NC
06-2021

Skills

  • Customer Service
  • Order Coordination
  • Cash Handling
  • Guest Services
  • Payment Collection
  • Customer Satisfaction
  • Positive and Professional
  • Cash Management
  • Telephone Management
  • Customer Relationship Management (CRM)
  • POS System Operation
  • Product Knowledge
  • Customer Inquiries
  • Order Accuracy
  • Menu Knowledge
  • Greeting Guests
  • Ordering Procedures
  • Dining Customer Service
  • Tableside Service
  • Point of Sale Systems
  • Order Taking
  • Point of Sale (POS) System Operations
  • High-Volume Dining

References

  • Carolyn Francis - (910) 619-6309
  • Meredith Langley - (910) 777-8991
  • Brandi Burnett - (910) 398-7349

Languages

Spanish
Limited

Timeline

Food Service Worker

Ruth's Kitchen
03.2020 - 08.2023

High School Diploma -

New Hanover High School
Mary Davis