Mary Defibaugh
Human Resources
Jamestown,OH
Overview
28
28
years of professional experience
1
1
year of post-secondary education
Work History
Program Management Assistant
HQ AFMC/XRQ
03.2004 - Current
- Program management support for team of eighteen (18) multi-skilled acquisition leaders
- Ensures timely review, reporting and programming for tasks submission to Command Center
- Resolve concerns for Defense Travel, Defense Civilian Pay and Personnel Performance Systems
- Manage updates for acquisition guidance
- Maintain program tasks database
- Provides advice to assure assignees have requisite skills to perform required duties
- Briefs management officials on status of programs
- Executes and monitors manpower, management, and equipment documentation for organization
- Coordinates replies to external and internal requests with appropriate officials and higher headquarters to resolve controversial issues which cannot be resolved by branch chiefs
- Serves as senior administrative professional for assigned projects
- Develops, implements, and modifies requirements to ensure assigned projects run smoothly and efficiently
- Analyzes problems or slowdown and develops specific plans of action to correct problems considering pertinent information such as availability of subject matter experts, lack of detail or misalignment of duties
- Applies comprehensive knowledge of work processes and specifications to develop detailed requirements
- Prepares or reviews data packages including manuals, publications, work instructions or other special instructions for specific plans and procedures
- Furnishes detailed explanation of problems and proposes solutions
- Develops procedures for implementation of management concepts
- Reviews procedures and recommendations for training, personnel, equipment and facilities in coordination with appropriate directorates.
- Collaborated with cross-functional teams for successful completion of projects within deadlines
- Assisted in monitoring program schedules to identify possible bottlenecks or conflicts in timelines
- Prepared detailed reports regarding program progress, presenting data-driven findings that informed decision-making processes
- Provided administrative support for meetings and workshops, fostering a productive work environment for team members
- Coordinated communication between departments, facilitating seamless information flow and collaborative decisionmaking
- Managed documentation for multiple projects simultaneously, ensuring all files were well-organized and easily accessible
- Reduced project delays by effectively tracking progress and providing timely updates to stakeholders
- Volunteered to help with special projects of varying degrees of complexity
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Established administrative work procedures to track staff's daily tasks
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Managed filing system, entered data and completed other clerical tasks
- Assisted coworkers and staff members with special tasks on daily basis
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
Program Analyst-Instructor
AFSAC/DPD
4 2006 - 12.2006
- Plans, coordinates, and develops components of instructional design
- Provide technical classroom training on requirements identified by SAF/IA
- Maintains training database
- Creates reports from training database and provide analysis of training trends
- Conducts analysis of training requirements to ensure appropriate courses are offered
- Assists training manager in approving training requests
- Provides technical support to organization on wide variety of interagency training sites
- Assists senior instructors as required.
- Managed cross-functional teams, resulting in successful completion of program objectives.
- Optimized resource allocation through careful analysis of program requirements and constraints.
- Collaborated with stakeholders to define clear program goals and establish performance metrics.
- Trained team members on new software tools, improving overall productivity and efficiency.
- Developed and maintained project schedules, ensuring key milestones were met on time and within budget.
- Facilitated effective communication between team members, fostering positive work environment conducive to collaboration.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Increased stakeholder satisfaction by delivering timely and accurate reports on program progress.
- Identified opportunities for process improvement, resulting in increased operational efficiency across organization.
- Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
- Validated results and performed quality assurance to assess accuracy of data.
- Helped solve diverse program problems with in-depth analysis.
- Evaluated current processes to develop improvement plans.
- Gathered, documented, and modeled data to assess business trends.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Promoted positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Improved student performance by defining clear goals and communicating performance metrics.
- Facilitated learning with creation of engaging written and oral assignments.
Personnel Liaison
AFSAC/DPD
12.2005 - 12.2006
- Executes administrative and personnel management responsibilities related to developing and conducting a comprehensive training program
- Surveys agency personnel for training needs
- Based upon input, develops annual or extended training schedule ensuring the most cost efficient methods of providing the training
- Coordinates replies to external and internal requests with appropriate officials and higher headquarters to resolve controversial issues.
- Supported organizational growth through active participation in networking events, conferences, and professional associations
- Streamlined information flow for increased efficiency by implementing a centralized document management system
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion
- Prepared and delivered presentations and reports on liaison activities for internal and external stakeholders
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues
- Gathered, organized and input information into digital database
- Evaluated customer needs and feedback to drive product and service improvements
Procurement Technician
ASC/YPKP
Wright Patterson AFB, OH
12.2002 - 03.2004
- Contract support and financial reconciliation of Foreign Military Sales monies
- Analyzed and resolved specific items of conflict in variety of systems for customers in service financial offices and customer country
- Reviewed electronic contract files to ensure all required documentation was accurate
- Developed and implemented plans for new reporting requirements and processing procedure changes
- Developed and applied clerical or technical procedures and techniques to support analysis functions
- Developed, evaluated, and advised instructions, methods, and policies on management information systems of record storage and retrieval, production statistics, and milestones.
Procurement Technician
DCMC-DCMDE-GYOG
07.2001 - 12.2002
- Accomplished contract administration of large Defense contractors for multiple buying commands to assure full compliance with contract terms and conditions while applying risk management factors
- Interfaced with contractor facilities to identify, investigate and resolve current or potential problems that may adversely affect outcome of contract
- Presented recommendations to Administrative Contracting Officer to meet emergency conditions caused by contractors’ inability to meet contract terms assisting in writing default decisions
- Assisted in fact-finding and procurement procedural investigations with termination officer making decisions to terminate and re-procure contracts
- Approved contractor billing for certification by Administrative Contracting Officer.
Accounting Technician
DEFENSE FINANCE AND ACCOUNTING
03.1996 - 06.2001
- Investigated billing by contractors whose initial claims were denied for various reasons and approved for payment upon completion of research while developing procedures to identify and prevent overpayment to contractors because of duplicate or erroneous billing
- Served as liaison for Problem Resolution Team to assist Resource Advisors with accounting problems affecting current and prior budgetary requirements by determining where problems are in their accounts (i.e.; obligations, expenditures, transfers, missing documentation) and took whatever corrective action (i.e.; JVs, 1081s, reconciliation) to resolve problem and provided training and information to reduce variances at close of fiscal year
- Accomplished year-end close-out on financial records for Charleston and Pope AFBs, performing reconciliation to resolve long standing accounting and finance problems.
Education
Bachelor's Degree - Business
Park College
WPAFB, OHMaster of Science - Administration
Central Michigan University
WPAFB, OH 01.2011 - 05.2012
Skills
Mediation skills
undefinedAdditional Information
- Directorate Employee of Year 2005
- Air Force Civilian Achievement Award 5-11-05
- Command Employee of 1st Quarter, 2005
- Directorate Employee of 4th Quarter 2004
- Nominated for Secretary of Year 2004
- DCMA Sustained Superior Performance Award 2000
- DFAS Excellent Performance Award 1997
- Charleston AFB SC Customer Service Award, 1997 and 1998
- DFAS Great Performer Award Nov 1998 and May 1999
- Numerous on-the-spot awards, DFAS, ASC/YPKP, HQ AFMC/XRQ.
- Letters of Commendation-HQ WPCC/PMXD, DFAS, DCMA.
Sections
- AFSAC/DPD, 4/2006 - Present, WPAFB, OH, US, GS-9, 40+, Program Analyst-Instructor, Plans, coordinates, and develops components of instructional design., Provide technical classroom training on requirements identified by SAF/IA, Maintains training database, Creates reports from training database and provide analysis of training trends, Conducts analysis of training requirements to ensure appropriate courses are offered., Assists training manager in approving training requests., Provides technical support to organization on a wide variety of interagency training sites., Assists senior instructors as required., True, Schneata Shyne Turner, 937-257-6254
- AFSAC/DPD, 12/2005 - Present, WPAFB, OH, US, GS-07, 40, Personnel Liaison, Executes administrative and personnel management responsibilities related to developing and conducting a comprehensive training program., Surveys agency personnel for training needs. Based upon input, develops annual or extended training schedule ensuring the most cost efficient methods of providing the training., Coordinates replies to external and internal requests with appropriate officials and higher headquarters to resolve controversial issues., True, Schneata Shyne-Turner, 937-257-6254
- HQ AFMC/XRQ, 3/2004 - Present, 4375 Chidlaw Rd Rm S140, OH, US, GS, 40000 USD Per Year, 40, Program Management Assistant, Program management support for team of eighteen (18) multi-skilled acquisition leaders., Ensures timely review, reporting and programming for tasks submission to Command Center., Resolve concerns for Defense Travel, Defense Civilian Pay and Personnel Performance Systems., Manage updates for acquisition guidance., Maintain program tasks database., Provides advice to assure assignees have requisite skills to perform required duties., Briefs management officials on status of programs., Executes and monitors manpower, management, and equipment documentation for the organization., Coordinates replies to external and internal requests with appropriate officials and higher headquarters to resolve controversial issues which cannot be resolved by the branch chiefs., Serves as senior administrative professional for assigned projects., Develops, implements, and modifies requirements to ensure assigned projects run smoothly and efficiently., Analyzes problems or slowdown and develops specific plans of action to correct problems considering pertinent information such as availability of subject matter experts, lack of detail or mis-assignment of duties., Applies a comprehensive knowledge of work processes and the specifications to develop detailed requirements., Prepares or reviews data packages including manuals, publications, work instructions or other special instructions for specific plans and procedures., Furnishes detailed explanation of problems and proposes solutions., Develops procedures for implementation of management concepts., Reviews procedures and recommendations for training, personnel, equipment and facilities in coordination with appropriate directorates., True, Col Rick Wojick, 9372573022
- ASC/YPKP, 12/2002 - 3/2004, WPAFB, OH, GS-6, 36000, 40, Procurement Technician, Contract support and financial reconciliation of Foreign Military Sales monies., Analyzed and resolved specific items of conflict in a variety of systems for customers in service financial offices and the customer country., Reviewed electronic contract files to ensure all required documentation was accurate., Developed and implemented plans for new reporting requirements and processing procedure changes., Developed and applied clerical or technical procedures and techniques to support analysis functions., Developed, evaluated, and advised instructions, methods, and policies on management information systems of record storage and retrieval, production statistics, and milestones., True, Dan Rosner, 937-255-5445
- DCMC-DCMDE-GYOG, 7/2001 - 12/2002, WPAFB, Oh, USA, 06, 35000, 40+, Procurement Technician, Accomplished contract administration of the large Defense contractors for multiple buying commands to assure full compliance with contract terms and conditions while applying risk management factors., Interfaced with contractor facilities to identify, investigate and resolve current or potential problems that may adversely affect the outcome of the contract., Presented recommendations to Administrative Contracting Officer to meet emergency conditions caused by the contractors’ inability to meet contract terms assisting in writing default decisions., Assisted in fact-finding and procurement procedural investigations with termination officer making decisions to terminate and re-procure contracts., Approved contractor billing for certification by Administrative Contracting Officer., False, Mark Delp, 937-656-3125
- DEFENSE FINANCE AND ACCOUNTING, 3/1996 - 6/2001, Dayton, Oh, USA, 06, 32000, 40+, Accounting Technician, Investigated billing by contractors whose initial claims were denied for various reasons and approved for payment upon completion of research while developing procedures to identify and prevent overpayment to contractors because of duplicate or erroneous billing., Served as liaison for Problem Resolution Team to assist Resource Advisors with accounting problems affecting current and prior budgetary requirements by determining where the problems are in their accounts (i.e.; obligations, expenditures, transfers, missing documentation) and took whatever corrective action (i.e.; JVs, 1081s, reconciliation) to resolve the problem and provided training and information to reduce the variances at the close of the fiscal year., Accomplished year-end close-out on financial records for Charleston and Pope AFBs, performing reconciliation to resolve long standing accounting and finance problems., False, Monnie Lykins, 937-296-8138
- Roadway Express, 12/1990 - 3/1993, Altoona, PA, 25000, 40+, Transportation Supervisor, Initiated management policies for purpose of increasing productivity, motivation, morale and discipline using directives, informative meetings and feedback while directing work assignments., Compiled cost data and used to negotiate priced agreements with shippers., Negotiated and enforced management's position on labor issues while resolving situations requiring disciplinary action and submitted unresolved grievances to local, state and federal bodies., Initiated and conducted training programs for labor policies, local, state and federal regulatory guidance (HazMat, OSHA, Labor and DOT regulations) and quality programs for claims reduction, productivity, and maximum equipment usage while seeking improvement in labor management relations with the intent to balance labor concerns with overall management objectives., Initiated periodic fitness for duty physicals for employees as required by Dept of Transportation., True, Steve Whitaker, 814-695-2804
- HQ WPCC/PMXD, 10/1989 - 12/1990, Bldg 1, Area C, 7, 25000, 40, (Lead) Procurement Assistant, Accomplished contract administration, Interfaced with contractor facilities to identify, investigate and resolve current or potential problems in spare parts and contractor acquired property categories., Recommended actions to Administrative Contracting Officer to resolve contractors' inability to supply trained or cleared technicians for the simulator contracts., Coordinated contract solicitations prior to contract offers to assure appropriate provisions are included and contract complete., Assisted Contracts Review Committee in rewriting/updating regulatory guidance and implementing Contracting Officer Review Committee., Assisted termination officer in terminating and re-procuring contracts., True, John Hebert, 937-257-6691
Timeline
Master of Science - Administration
Central Michigan University
01.2011 - 05.2012
Personnel Liaison
AFSAC/DPD
12.2005 - 12.2006
Program Management Assistant
HQ AFMC/XRQ
03.2004 - Current
Procurement Technician
ASC/YPKP
12.2002 - 03.2004
Procurement Technician
DCMC-DCMDE-GYOG
07.2001 - 12.2002
Accounting Technician
DEFENSE FINANCE AND ACCOUNTING
03.1996 - 06.2001
Program Analyst-Instructor
AFSAC/DPD
4 2006 - 12.2006
Bachelor's Degree - Business
Park College