Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARY DELALI KUMAH

Accra,Ghana

Summary

A creative professional with a diploma in Illustration and Design and experience as a Front Desk Associate and Research Assistant. Skilled in graphic design, digital tools, customer service, and research, they excel at blending creativity with strong organizational and interpersonal skills. Adaptable and detail-oriented, they thrive in both creative and administrative tasks.

Overview

4
4
years of professional experience

Work History

Research Assistant (Records Unit)

University of Ghana Hospital
09.2023 - 11.2024
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge


Front Desk Executive

Nuna Impression
04.2021 - 11.2022
  • Handled confidential information securely by adhering to data privacy regulations and company protocols
  • Assisted guests with reservation modifications, cancellations, and special requests
  • Managed high call volumes, addressing inquiries and directing calls to appropriate departments
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk
  • Conducted regular inventory audits of office supplies, maintaining stock levels as needed.

Education

Bachelor of Arts - Illustration And Design

Accra Technical University
Accra, Ghana
11.2023

High School Diploma -

Tsito Senior High Technical School
06.2020

Skills

  • Illustration and Drawing
  • Graphic Design
  • Visual Storytelling
  • Color Theory and Composition
  • Customer Service
  • Time Management
  • Data Analysis
  • Multitasking and organization
  • Microsoft office
  • Project planning
  • Teamwork and collaboration

Languages

English
Ewe
Twi

Timeline

Research Assistant (Records Unit)

University of Ghana Hospital
09.2023 - 11.2024

Front Desk Executive

Nuna Impression
04.2021 - 11.2022

High School Diploma -

Tsito Senior High Technical School

Bachelor of Arts - Illustration And Design

Accra Technical University

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MARY DELALI KUMAH