Mary Devaney
Winthrop,MA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Del Frisco's Double Eagle
09.2018 - Current
- Skilled in providing exceptional customer service and maintaining a high level of professionalism
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Skilled in mixology, wine knowledge, and food service.
Bartender
Temazcal
03.2017 - 09.2018
- Anticipated, identified, and addressed guests needs. Delivered fast, friendly, and exceptional service.
- Mix numerous specialty cocktails in a high volume, high energy, upscale tequila bar.
- Train newly hired bartenders for future restaurant openings.
- Enhance guest experiences through knowledgeable tequila and cocktail recommendations and dish descriptions, as well as providing informed insight on the city of Boston for the tourist clientele.
- Ability to lead and motivate co-workers for a smooth shift.
- Significant cash handling without incident.
Bartender
The Barking Crab
03.2011 - 11.2016
- Work with and manage relationships with customers and outside vendors
- See that the guest’s needs are met accurately and in a timely fashion
- Multitask in a high volume environment, while remaining professional and ensuring guest satisfaction
- Provide consistent and affable food and beverage service to tourist, and long-time regular clientele in a casual crab shack to create a memorable, and hospitable dining experience
- Enhance guest experiences through knowledgeable wine and beverage recommendations and dish descriptions, as well as catering to the tourist clientele by providing informed insight on the city of Boston
- Play an integral role of exceeding monthly sale goals, and improving guest satisfaction
- Successfully manage significant amounts of money without incident
- Play a key role in training new staff members through observation, mentoring, and feedback
- Attended wine training twice a month.
Bartender, Lead Certified Bar Trainer
PF Chang’s
09.2007 - 10.2010
- Mixed Cocktails and provided food service for guests in a high energy, entertaining restaurant bar environment
- Created a friendly casual dining experience for personally developed regular clientele in a relaxed, sociable dining environment
- Guided guests through a uniquely tailored, family-style dining experience, incorporating cultural fusion and a variety of food pairings, customized to accommodate guest taste preferences
- Trained newly hired servers on wine knowledge, beverage and food service, and company standard of service
- Coordinated training schedules of new trainees and regularly provided support to help ensure the strength of our service team.
Education
BA - Public Affairs
NORTHEASTERN UNIVERSITY
2014
Skills
- Computer] —
- Word Processing, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook,
Certification
TIPS certified, PF Chang’s Certified Trainer
[Personal] — Leadership, multitasking, personal initiative, sense of urgency and prioritization, organized, reliable, responsible, capable of communication in Spanish and Portuguese
Page 2
Timeline
Bartender
Del Frisco's Double Eagle
09.2018 - Current
Bartender
Temazcal
03.2017 - 09.2018
Bartender
The Barking Crab
03.2011 - 11.2016
Bartender, Lead Certified Bar Trainer
PF Chang’s
09.2007 - 10.2010
BA - Public Affairs
NORTHEASTERN UNIVERSITY
TIPS certified, PF Chang’s Certified Trainer
[Personal] — Leadership, multitasking, personal initiative, sense of urgency and prioritization, organized, reliable, responsible, capable of communication in Spanish and Portuguese
Page 2