Mary DeVries
Council Grove,KS
Summary
Outgoing and reliable with experience in multiple tasks. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
23
23
years of professional experience
Work History
Business Office Manager
Diversicare
08.2021 - 03.2024
- Developed training materials for new hires, fostering a culture of continuous learning.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
- Completed bi-weekly payroll for employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Answered and directed phone lines to correct department.
Certified Dietary Manager
Diversicare of Council Grove
11.2016 - 08.2021
- Developed and implemented dietary plans to meet resident nutritional needs.
- Supervised kitchen staff, ensuring compliance with food safety regulations.
- Coordinated menu planning based on seasonal availability and resident preferences.
- Conducted regular audits of food service operations to enhance quality standards.
- Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
- Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Purchased food supplies for department according to budget limitations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Cook
Morris County Hospital
08.2016 - 11.2016
- Prepared and cooked meals in accordance with dietary guidelines and hospital standards.
- Maintained cleanliness and organization of kitchen facilities, adhering to safety regulations.
Head Cook
USD 417
07.2010 - 08.2016
- Supervised kitchen operations, ensuring food quality and safety standards were consistently met.
- Trained and mentored kitchen staff, fostering a collaborative and efficient work environment.
- Managed inventory control, minimizing shortages and maintaining optimal stock levels.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Attended industry conferences and workshops to stay up-to-date on current trends in cuisine and restaurant management practices.
Office Manager
Sorell Chiropractic
03.2001 - 06.2010
- Coordinated office operations to enhance efficiency and streamline processes.
- Managed scheduling and appointment systems for staff and clients.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Developed and maintained filing systems for improved document retrieval.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Associate of Arts - Early Childhood Education And Care
Shasta College
Redding, CA05-1983
Skills
- Office administration
- Scheduling and calendar management
- Payroll management
- Electronic medical records (EMR) systems
- Customer service
- Phone and email etiquette
- Data entry
Timeline
Business Office Manager
Diversicare
08.2021 - 03.2024
Certified Dietary Manager
Diversicare of Council Grove
11.2016 - 08.2021
Cook
Morris County Hospital
08.2016 - 11.2016
Head Cook
USD 417
07.2010 - 08.2016
Office Manager
Sorell Chiropractic
03.2001 - 06.2010
Associate of Arts - Early Childhood Education And Care
Shasta College