Mary Doe Akussah
Chantilly,VA
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Business Development Associate
Branding Manufacturing Services
Shenzhen
10.2020 - Current
- Developing and implementing strategies to increase sales and market share.
- Researched new markets to identify growth opportunities.
- Analyzed data from customer surveys to identify areas of improvement.
- Prepared reports detailing sales performance, competitive analysis, and market trends.
- Maintained accurate records of customer accounts using CRM software.
Operations Manager
Neza Technology Ltd
Shaoxing
07.2020 - 06.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved the efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments, including sales, marketing, finance, and human resources, ensuring efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, anddisciplinary action as necessary.
Marketing Officer/ Personal Assistance
Digital Plex Limited
01.2017 - 01.2019
- Identified target audiences and developed strategies to reach them through various channels.
- Engaged with customers through social media platforms including Facebook, Twitter, and Instagram.
- Developed, implemented and evaluated marketing campaigns for new products or services.
- Managed relationships with external vendors providing marketing-related services.
- Produced reports analyzing the effectiveness of existing campaigns and proposed solutions for improvement.
Education
Masters Degree - Software Engineering
Zhejiang Normal University
Jinhua, China01.2021
Bachelor of Arts (BA. Hon.) - Economics and Geography and Resource Development
University of Ghana
Accra, Ghana01.2015
Skills
- Maintenance Planning
- Business Development
- Project Management
- Market Research
- Account Management
- Remote Collaboration Tools
- Adobe Photoshop Skills
- Social Media Marketing
Affiliations
Activity Minister, College of Mathematics & Computer Science, Zhejiang Normal University
Secretary, Kaneshie Deanery Catholic Youth Empowerment Seminar Committee (2018 to2019)
Assistant Secretary, Our Lady of Hope Catholic Church PPC (2016 to 2019) President, University of Ghana (ACC) SRC Sports Committee (2014/2015)
Class Representative, University of Ghana (ACC) (2012/2014)
Certification
- Foundation of Project management, Coursera
Languages
English
Professional
Chinese (Mandarin)
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Associate
Branding Manufacturing Services
10.2020 - Current
Operations Manager
Neza Technology Ltd
07.2020 - 06.2024
Marketing Officer/ Personal Assistance
Digital Plex Limited
01.2017 - 01.2019
Masters Degree - Software Engineering
Zhejiang Normal University
Bachelor of Arts (BA. Hon.) - Economics and Geography and Resource Development
University of Ghana
References
References available upon request.
Awards
Outstanding Award for Academic Innovation, Zhejiang Normal University (2019 - 2020) Best Sports Personality University of Ghana Accra City Campus (2014/2015 academic year) Certificate of Participation Career Education Summit Certificate of Participation, Empowerment Seminar
References
References available upon request.
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