Mary D'Orio
Beaverton,OR
Summary
Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Overview
15
15
years of professional experience
Work History
Seasonal Operations Associate
Crate and Barrel
10.2024 - 12.2024
- Processed online and shipping orders efficiently.
- Executed curbside pickup duties, maintaining high standards of service and promptness.
- Unloaded freight efficiently, ensuring timely stock replenishment.
Lyft Driver
Lyft
07.2024 - 10.2024
- Completed an average of 20-30 rides per week, ensuring timely and safe transportation for passengers.
- Fulfilled all requirements of the Lyft Express Drive program.
- Adhered to all maintenance requests and maintained vehicle cleanliness with frequent car washes.
- Provided excellent customer service to passengers, with a focus on timely airport transportation.
Caregiver
Family Resource Home Care
05.2024 - 07.2024
- Provided compassionate in-home care for clients, ensuring their safety and well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Caregiver
Mirabella
03.2024 - 04.2024
- .Provided overnight care and medication management for residents in a memory care unit.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Caregiver
Avamere Bethany
12.2023 - 02.2024
- Administered medications and provided specialized memory care support to patients.
- Provided overnight memory care assistance, ensuring patient safety and well-being.
- Ensured the cleanliness and hygiene of the memory care unit.
- Performed laundry and light housekeeping duties to maintain a clean and comfortable environment for residents.
Caregiver
Terwilliger Plaza
05.2023 - 11.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Caregiver
Home Instead Senior Care
10.2019 - 01.2023
- Administered dedicated in-home care focusing on hospice and dementia patients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Sales Associate, Women's Shoes
Nordstrom
10.2022 - 12.2022
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Assembled promotional displays to increase brand awareness and attract customers.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Sierra Trading Post
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Furniture Sales Associate
The Sofa Company/ Recliners L.A.
08.2018 - 01.2019
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Arch Support Specialist
The Good Feet Store
10.2015 - 07.2017
- Provided technical assistance to improve user experience and resolve issues promptly.
- Addressed customer inquiries and concerns to maintain high satisfaction levels.
- Improved system performance by identifying and troubleshooting common technical problems.
- Offered guidance on product usage and features to enhance customer understanding.
Women's Shoes Sales Associate
Nordstrom
04.2014 - 05.2014
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Shoe Sales Representative
Sperry Topsider
03.2010 - 09.2010
- Collaborated with team members to consistently meet or exceed monthly sales targets.
- Conducted daily inventory checks to identify discrepancies and prevent potential shrinkage issues or stockouts.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring overall satisfaction with purchases.
- Enhanced visual merchandising, creating eye-catching displays that showcased the latest trends and promoted sales opportunities.
Education
Bachelor of Science - Health Management
University of Phoenix
Phoenix, AZ03-2025
Marjory Stoneman Douglas
Parkland, FL01-2005
Skills
- Operations management
- Process improvement
- Data analysis
- Project coordination
Timeline
Seasonal Operations Associate
Crate and Barrel
10.2024 - 12.2024
Lyft Driver
Lyft
07.2024 - 10.2024
Caregiver
Family Resource Home Care
05.2024 - 07.2024
Caregiver
Mirabella
03.2024 - 04.2024
Caregiver
Avamere Bethany
12.2023 - 02.2024
Caregiver
Terwilliger Plaza
05.2023 - 11.2023
Sales Associate, Women's Shoes
Nordstrom
10.2022 - 12.2022
Sales Associate
Sierra Trading Post
10.2021 - 01.2022
Caregiver
Home Instead Senior Care
10.2019 - 01.2023
Furniture Sales Associate
The Sofa Company/ Recliners L.A.
08.2018 - 01.2019
Arch Support Specialist
The Good Feet Store
10.2015 - 07.2017
Women's Shoes Sales Associate
Nordstrom
04.2014 - 05.2014
Shoe Sales Representative
Sperry Topsider
03.2010 - 09.2010
Bachelor of Science - Health Management
University of Phoenix
Marjory Stoneman Douglas
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