Mary Dorough
Tuscaloosa,AL
Summary
Reliable worker. Willing to learn in a new position. Friendly with customers. Decent computer skills and willing to learn what I do not know.
Overview
1
1
year of professional experience
Work History
Busser
Baumhower's Victory Grille
01.2024 - 03.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Team Member
Chick-fil-A
05.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Customer Service Representative
Lowes Home Improvment
09.2022 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree -
Gordo High School
Gordo, ALSkills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Teamwork and Collaboration
- Clear Communication
- Cleaning
- Flexible Schedule
- Guest service
- Cash Register Operation
Timeline
Busser
Baumhower's Victory Grille
01.2024 - 03.2024
Team Member
Chick-fil-A
05.2023 - 11.2023
Customer Service Representative
Lowes Home Improvment
09.2022 - 10.2022
No Degree -
Gordo High School