Mary Dorsey
Arlington,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Management position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
MBA Graduate Student - Completed Courses
Columbia Southern University
11.2020 - 01.2023
- Human Resource Management Methods (HRM6301-22.01.00-2A23-S1)
- International Economics (MBA6641-20I-1A23-S1)
- Corporate Finance (FIN6301-20.01.00-5A22-S1)
- Business Ethics (MBA6301-15L-4A22-S1)
- Management Applications of Accounting (ACC5301-
- 20.02.00-3A22-S1)
- Strategic Digital Marketing (MKT5302-20.01.00-2A22-S1)
- Research Methods (MBA5652-18P-1A22-S2)
- Project Stakeholders (MGT6303-20.01.00-6A21-S1)
- Advanced Marketing (MBA5501-19Q-5A21-S2)
- Economics for Managers (MBA6053-19N-4A21-S1)
- Management Information Systems (MBA5401-18Q-3A21-S2)
- Global Strategic Management (BUS6320-19.01.01-3A23-S1)
Contract Administrator - Contract Worker
Addison Group
06.2019 - 10.2019
- Managed triage of inbound questions into Alpha Project Queue for services related to products and rates, finance banking declines, and legal/contract terms and conditions
- Initiated over 100 outbound calls to client to inquire about signing their contract and setup bank debit payment
- Processed activation of new products and services on client accounts
- Completed termination process on cancelled services.
Sales Administrator - Contract Worker
RPC Company
07.2018 - 02.2019
- Provided contract support, data processing, and reporting to sales team
- Submitted over 100 customer request for information and service
- Performed contract research, file maintenance, and data entry
- Managed customer updates to contracts
- Processed commission changes, convert-to-rentals, cancellation request, and escalations.
Flood Research Analyst
ServiceLink National Flood
04.2016 - 07.2018
- Located properties and verified accurate flood zone on FEMA Maps affecting structures residential or commercial development
- Performed precise and proficient completion of over 30 flood determination reports daily
- Obtained and assessed all pertinent information used in finalizing flood determination.
Personal Caregiver
Career Break
11.2011 - 04.2016
- Managed personal care of daily living, medication, and financial management, scheduling and coordination of appointments and therapeutic recreation.
Administrative Assistant
Frost Bank
07.2011 - 11.2011
- Provided administrative support to four Bank Officers
- Managed incoming calls and transferred calls to corresponding department
- Reviewed insufficient funds reports daily and contacted customers
- Prepared transfers or loan advances to cover insufficient accounts.
Marketing Coordinator
Accor North America
08.2008 - 07.2009
- Provided administrative support to two Executive Vice President's
- Coordinated and scheduled meetings and conferences
- Maintained and coordinated travel arrangements
- Prepared memos, letters, and various sales reports
- Reviewed, coded, and monitored payment of invoices
- Processed expense reports, check requests, and accounts payable
- Reviewed internal and external sponsorship proposals for screening purposes
- Created and maintained PowerPoint presentations for financial reports
- Prepared agendas for and attended meetings, recorded, and distributed minutes
- Maintained office supply levels and distributed departmental mail
- Managed requests from internal departments regarding advertising, graphics, press kits, and promotional items
- Assisted properties with questions on national marketing programs
- Distributed collateral material for projects to support national marketing programs.
Sales Support Coordinator
Ameriprise Financial Group
08.2007 - 02.2008
- Provided administrative support to a team of four Financial Advisors
- Maintained advisors' appointment schedules and coordinated meetings
- Processed expense reports and check request
- Provided prompt resolution to client inquiries and account servicing issues
- Assisted in client acquisition such as planning, seminars, and luncheons
- Prepared correspondence and communication materials to clients
- Analyzed data for reporting and research
- Assisted in development and implementation of policies and procedures
- Responsible for completion and submission of investment, insurance, and banking applications
- Consistently communicated with home office to ensure appropriate information and processes were applied to all client cases
- Performed applicable procedures to ensure compliance with home office, corporate, and regulatory standards
- Responsible for database maintenance and updates
- Compiled and maintained up to date documents for client files.
Education
Master of Business Administration - General
Columbia Southern University
Orange Beach, ALBachelor of Science - Business Administration
Columbia Southern University
Orange Beach, ALAssociate of Science - Business
Columbia Southern University
Orange Beach, ALAssociate of General Studies - General Studies
Columbia College
Columbia, MOSkills
- Google Workspace
- Communication
- Salesforce
- Strategic Thinking
- Leadership
- Analytical Thinking
- Collaboration
- Self Motivation
- Organization
- Microsoft Office
- Time Management
- Problem Solving
- Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The man who views the world at 50 the same as he did at 20 has wasted 30 years of his life.
Muhammad Ali
Timeline
MBA Graduate Student - Completed Courses
Columbia Southern University
11.2020 - 01.2023
Contract Administrator - Contract Worker
Addison Group
06.2019 - 10.2019
Sales Administrator - Contract Worker
RPC Company
07.2018 - 02.2019
Flood Research Analyst
ServiceLink National Flood
04.2016 - 07.2018
Personal Caregiver
Career Break
11.2011 - 04.2016
Administrative Assistant
Frost Bank
07.2011 - 11.2011
Marketing Coordinator
Accor North America
08.2008 - 07.2009
Sales Support Coordinator
Ameriprise Financial Group
08.2007 - 02.2008
Master of Business Administration - General
Columbia Southern University
Bachelor of Science - Business Administration
Columbia Southern University
Associate of Science - Business
Columbia Southern University
Associate of General Studies - General Studies
Columbia College
Volunteer
- Volunteer to an Agent
Better Homes and Gardens Real Estate
- Holiday Delivery Driver
Edible Arrangements
Volunteer
- Volunteer to an Agent
Better Homes and Gardens Real Estate
- Holiday Delivery Driver
Edible Arrangements
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