Mary Driver
Connelly Springs,NC
Summary
Dynamic leader with a proven track record at Innovative Ink, enhancing production efficiency and quality control. Excelled in streamlining processes and fostering a customer-focused environment. Skilled in workplace safety and deadline management, consistently exceeding expectations with a keen eye for detail and team motivation.
Overview
7
7
years of professional experience
Work History
Finishing Department Supervisor
Innovative Ink
02.2023 - 10.2024
- Collaborated with other department supervisors to identify bottlenecks within the supply chain, implementing corrective actions to improve production flow.
- Streamlined inventory management systems to minimize production delays and reduce downtime.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Maintained strict quality control standards, ensuring all finished products met or exceeded customer expectations.
Finishing Supervisor
Innovative Ink
02.2023 - 10.2024
- Resolved any equipment issues promptly, minimizing downtime and ensuring consistent workflow throughout the finishing process.
- Improved production efficiency by implementing new finishing processes and techniques.
- Maintained accurate inventory records of supplies and materials needed for daily operations, preventing any downtime due to shortages.
- Established a positive work culture within the team by fostering open communication channels and encouraging collaborative problem-solving efforts.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Supervised ongoing daily production phases.
Courier Contractor
Self Employed
01.2021 - 02.2023
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Maximized fuel efficiency through strategic route planning that minimized mileage while meeting delivery timeframes.
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Streamlined the pick-up process by proactively organizing packages based on destination priority.
Assistant Store Manager
Bojangles'
09.2019 - 01.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted in recruiting, hiring and training of team members.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Team Leader
Bargain Hunt
04.2018 - 09.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Nathan Hale High School
Tulsa, OK05-1990
Skills
- Workplace Safety
- Quality Control Management
- Customer Focus
- Deadline Management
Timeline
Finishing Department Supervisor
Innovative Ink
02.2023 - 10.2024
Finishing Supervisor
Innovative Ink
02.2023 - 10.2024
Courier Contractor
Self Employed
01.2021 - 02.2023
Assistant Store Manager
Bojangles'
09.2019 - 01.2021
Team Leader
Bargain Hunt
04.2018 - 09.2019
High School Diploma -
Nathan Hale High School
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