Carol DuPuis
Sumterville,FL
Summary
Reliable Customer Service Representative and Warehouse Assistant with over 33 years of experience. Managing customer issues and service, shipping, receiving and inventory operations.
Overview
51
51
years of professional experience
Work History
Warehouse Assistant
Jennings Citrus
01.2022 - Current
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
Manager/Shop Owner
Self/Fran's Buy & Sell
02.1974 - 09.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Associate
Spanish Springs Town Square Produce
08.2000 - 09.2006
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
South Sumter High School
Bushnell, FL05-1976
Timeline
Warehouse Assistant
Jennings Citrus
01.2022 - Current
Sales Associate
Spanish Springs Town Square Produce
08.2000 - 09.2006
Manager/Shop Owner
Self/Fran's Buy & Sell
02.1974 - 09.2021
High School Diploma -
South Sumter High School
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