Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Memberships Affiliations
Certifications Education Accomplishments
Affiliations
Certification
Timeline
Generic

MARY DYER

Minneapolis,MN

Summary

Service-oriented and forward-thinking Project Manager offering 15 years of experience in leading technical projects. Articulate, self-directed and motivational leader well-versed in full project lifecycle for financial industry needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Delivery Lead/Project Manager

Bank of America
03.2021 - 11.2023
  • Successfully managed large scale projects (10x ID Migration $8.9MM, PB COBE Online Enrollment $4.8MM)
  • Subject Matter Expert (SME) responsible for training, guiding and empowering teams to embrace changes associated with MRA2 (Matter Requiring Attention)
  • Demonstrated ability to lead, communicate and influence.
  • Skilled at working independently and collaboratively in a team environment.
  • SME for the recently identified MRA for Enterprise Testing
  • Identified, evaluated, and articulated the impact of the planned changes on people and processes.
  • Hosted office hours in order to help all team members within my organization adhere to the new requirements
  • Received direction from our Enterprise PMO and exercised independent judgment while developing the knowledge to understand policies, procedures, and compliance requirements.
  • Reviewed the quality of the project/program documentation for the Regulatory Change initiatives
  • Managed both Financials and Project status for Wealth Impact Planning Program and oversees and mentored new Project Managers
  • Subject Matter Expert for Enterprise Change Governance
  • Held weekly office hours for our organization to train and resolve any outstanding questions that Project Managers may have had
  • Worked with Enterprise Account Opening (EAO) Group to provide estimates for all intakes from various organizations throughout the enterprise.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sr. Project Manager

Bank of America (Contractor)
11.2020 - 03.2021
  • Assisted project managers across Global Technology to migrate their existing projects housed in the GPP (Global Program Project) tool to the new project management tool, PRRT (Program Project Risk Tool)
  • Assisted Project Managers with closing out their completed projects and ensure that they pass internal PMO Quality Review
  • Reported to all roadblocks preventing projects from closing to Executive Management
  • Gathered monthly Release Notes from Portfolio Leads to consolidate release information for the monthly Highlights presentation provided to the Extended Executive Management team.

Sr. Project Manager

Bank of America (Contractor)
08.2019 - 05.2020
  • Ensured compliance to Enterprise Data Governance criteria
  • Created a clear, coherent approach to guide effective program/initiative setup, execution and control
  • Planned, organized, and monitored project performance using appropriate program management tools and techniques in alignment with corporate change and project management framework
  • Represented the project in various project governance and inter-department forums.

Execution Readiness Lead

Wells Fargo (Contractor)
10.2018 - 07.2019
  • Acted as a liaison between Business and Technology organizations by planning, conducting, and directing the analysis of complex, strategic, corporate-wide business problems to be solved with automated systems
  • Provided technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet business requirements
  • Acted as the highest-level internal consultant within technology and business groups by re-engineering technical processes for greater efficiencies with significant impact to the business.

Program Manager

TIAA (Contractor)
01.2018 - 10.2018
  • Served on the Custom portfolio Implementation Team as a SME regarding timelines, bandwidth issues, and change requests
  • Monitored and managed refinement of operational processes, focusing on efficiencies and process reliability
  • Worked directly with vendors to ensure that backlog of orders was addressed in a timely manner
  • Assisted with remediation of custom portfolio data issues with the data management system
  • Supported the implementation of enterprise data governance tools and procedures.

Business Portfolio Owner

AmerisourceBergen – Lash Group
09.2015 - 10.2017
  • Created and maintained strategic project plans and requirements to identify key business needs
  • All project plans list tasks, hours, dependencies and committed dates
  • Successfully conducted user acceptance testing
  • Created/updated data dictionaries for client data feeds
  • Identified and managed all risks
  • Defined business requirements
  • Identified required funding with Operations Director/VP for internal resources/investments.

Project Manager

BMO Harris (Contractor)
10.2014 - 08.2015
  • Created and updated project plans, and status reports
  • Defined roles and responsibilities for project members
  • Provided weekly status reports to executive management board
  • Responsible for creating weekly group presentations
  • Responsible for all project tollgates and Change Management requirements.

Project Manager

Northern Trust (Contractor)
09.2013 - 08.2014
  • Wrote test scripts and assisted with UAT/SIT test cycles for Sales Scorecard Software (internal tool)
  • Responsible for cross-functional dependencies and business decisions that affected SDLC deliverables
  • Identified and managed all risks and issues
  • Successfully completed testing of internal software meeting project timeline.

Education

Master of Science - Project And Program Management

Brandeis University
Waltham, MA

Bachelor of Science - Business Management

Linfield College
Mcminnville, OR

Skills

  • Agile and Waterfall Methodologies
  • Business Analysis
  • Project Management
  • Program Management
  • Software Testing
  • JIRA
  • Microsoft Office Suite (Word, Excel, Outlook, Access, OneNote PowerPoint, Project, Visio)
  • SharePoint
  • Quality Center
  • Remedy
  • Resource Planning & Forecasting
  • MRA2 (Matter Requiring Attention) Standards
  • Adaptability
  • Project Scheduling
  • Cross-functional Coordination
  • Vendor Management
  • Team Leadership
  • Technical Understanding
  • Resource Allocation
  • Training and Development
  • Problem Solving
  • Financial Analysis
  • Client Relations
  • Stakeholder Engagement
  • Risk Assessment
  • Requirements Gathering
  • Change Management
  • Decision Making
  • Budget Management
  • Process Improvement
  • Project Planning
  • Project Plan Development
  • Cross-Functional Communication
  • KPI Tracking
  • Financial Administration
  • Team Collaboration
  • Detail Oriented
  • Documentation and Reporting
  • Status Updates
  • Microsoft Visio
  • ERP Software
  • Gantt Charts

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 50 in the development of a Client Onboarding Tool (COBE) for Private Bank clients.
  • Achieved PMO Governance compliance through effectively training Project Managers and Change Coordinators.

Memberships Affiliations

  • Bank of America Employee Networks/Groups: IBST Process Efficiency Group (Co-Lead) 2021-2023, Tech Champions 2021 - 2023, Next Level Leadership Program 2023, IGEN (Inter-Generational) group 2022 - 2023
  • Community Volunteer: Crisis Assistance Ministry (Charlotte), Second Harvest Metrolina (Charlotte), Friends of the Chicago River (Chicago)

Certifications Education Accomplishments

  • Certified SAFe 5 Scrum Master- ID 59911476-5590
  • Brandeis University – Waltham, MA: Masters in Project and Program Management
  • Linfield University – McMinnville, OR: Bachelor of Science in Business Management

Affiliations

Bank of America Employee Networks/Groups:

· IBST Process Efficiency Group (Co-Lead) 2021-2023

· Tech Champions 2021 - 2023

· Next Level Leadership Program 2023

· IGEN (Inter-Generational) group 2022 - 2023

Certification

Certified SAFe 5 Scrum Master- ID 59911476-5590

Timeline

Delivery Lead/Project Manager

Bank of America
03.2021 - 11.2023

Sr. Project Manager

Bank of America (Contractor)
11.2020 - 03.2021

Sr. Project Manager

Bank of America (Contractor)
08.2019 - 05.2020

Execution Readiness Lead

Wells Fargo (Contractor)
10.2018 - 07.2019

Program Manager

TIAA (Contractor)
01.2018 - 10.2018

Business Portfolio Owner

AmerisourceBergen – Lash Group
09.2015 - 10.2017

Project Manager

BMO Harris (Contractor)
10.2014 - 08.2015

Project Manager

Northern Trust (Contractor)
09.2013 - 08.2014

Master of Science - Project And Program Management

Brandeis University

Bachelor of Science - Business Management

Linfield College

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