“Listen with curiosity. Speak with honesty. Act with integrity. The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words.”
Roy T. Bennett, author
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Work History
Crittenden Research, Inc
Ammon, ID
Director of Administration, Conference, Data Mana
06.2021 - 02.2024
Job overview
Led and optimized operations for multiple departments, including Circulation, Conference, Accounting, Administration, Human Resources, and Data Research, overseeing up to 8 employees
Successfully improved workflow and efficiency in the circulation department, and streamlined accounting processes
Successfully orchestrated and managed high-quality conferences for Medical Liability, Real Estate Finance, and Golf Course/Club Management in various locations throughout the United States
This involved overseeing all aspects of conference planning, including securing renowned speakers, sponsors, and event venues, negotiating and finalizing contracts with hotels, ensuring successful registration and attendance of participants, and ensuring overall attendee satisfaction
Managed full-spectrum HR functions, including recruitment, screening, selection, onboarding, training, and offboarding
Conducted exit interviews, identified areas of improvement, and updated the company policy manual for compliance with legal requirements
Coordinated weekly employee training, organized office-wide morale events, holiday and anniversary celebrations, and ensured that the office was well-stocked with necessary supplies and ran efficiently.
Boeing
Executive Office Assistant
01.2015 - 06.2020
Job overview
Supported three executives and their teams, managed project and inventory management, and CyberGrants donations and maintenance
Volunteered as the Everett Site Leader for the Spirit of the Holidays and Toys for Tots drives
Developed meeting content and materials, provided logistics and facilitation for large meetings/events, gathered and analyzed data for leadership review, and coordinated staffing, HRMS, and attrition for multiple shops
Oversaw facility requirements and needs for maintenance and new installations, developed and maintained project schedules and budgets.
Coca Cola Enterprises
Office Manager
01.1997 - 10.2011
Job overview
Managed two offices concurrently, serving 100 employees and generating $24.8 million in annual revenue
Managed AP, AR, payroll, and processed expense reports
Arranged travel itineraries and organized successful campaigns for safety, United Way, and employee appreciation
Oversaw cash counting rooms accountable for $30,000 to $50,000 per day and conducted daily status meetings to provide focus for office activities.
Education
BYU-I
Rexburg, ID
Bachelor of Science from University Studies - Business Management
06.2018 - 06.2020
Skills
Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, and Access)
Proficient in Google products (Gmail, calendar, drive, docs, sheets, slides, and sites)
Typing speed of 55 words/minute and 10-key speed of 10,942 keystrokes/hour
Strong written and interpersonal communication skills
Ability to work independently or as part of a diverse team
Natural leader, Hardworking, Quick learner, Decision making
Early Childhood Education & Support Coordinator at Eastern Idaho Community Action PartnershipEarly Childhood Education & Support Coordinator at Eastern Idaho Community Action Partnership