Mary E. Dildy
St Petersburg,USA
Summary
Results-Driven Sales Enablement Manager with a proven ability to drive team performance, optimize sales processes, and elevate sales efficiency. Leveraging a disciplined, mission-focused approach rooted in military experience, I have successfully designed and implemented training programs and tools that deliver measurable improvements. Demonstrated expertise in cross-functional collaboration, aligning sales, marketing, and product teams to meet strategic goals. Skilled in strategic planning, identifying and addressing competency gaps, and fostering a culture of continuous learning and development.
Overview
17
17
years of professional experience
Work History
Senior Sales Enablement Manager
1-800 Accountant
11.2023 - Current
- Partner with Sales leadership and other internal organizations to support the development and execution of a comprehensive, integrated global internal communication programs including company Intranet, new lead partners and all initiative rollout communication.
- Content Creation and Management: help to prioritize, create, integrate, and publish training materials via Articulate/Absorb LMS; implement and manage on-going feedback with the Sales teams to drive continuous improvement of the materials and sales performance. Leading to increased revenue attained from 17% to 33% in first 90 days.
- Compiled and analyzed data to determine approaches to improve sales and performance using PowerBI and Salesforce analytics. Decreased average days to first sale from 17 days to 9 days, with a focus on upfront payment.
- Conducted thorough needs assessments for individual departments with stakeholders to tailor training solutions accordingly. Amplifying productivity with accountability to the learner through online courses, live training and supplemental handouts.
Sales Training Specialist
SpotOn
01.2021 - 12.2023
- Contributed to the overall success of the organization by consistently meeting and exceeding sales goals through effective training and coaching strategies. Single-handedly created and operated onboarding training for 500+ new employees.
- Addressed performance gaps by providing constructive feedback and developing customized action plans for improvement. Daily check-ins via surveys, skills assessments, simulations. Collaborated with Sales Leaders to develop training pathways to increase first sale from 38 days to 29 days.
- Assisted in the recruitment, selection, and onboarding of high-potential candidates for various roles within the organization. Tailoring training to meet company goals to attain high talent.
- Ensured consistent messaging across multiple channels by coordinating closely with marketing teams during product launches and promotions to ensure top training with accurate sales training.
Homeroom Teacher
HD Bilingual School
01.2014 - 01.2018
- Managed a classroom of 20 Chinese students aged 3-5 using Montessori backed learning.
- Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines and age appropriate materials.
- Worked cooperatively with foreign and national staff to provide training, support, guidance and constructive feedback via 360 reviews and parent feedback.
- Assessed students in accordance with school guidelines, examined assessment data and refined learning plans to differentiate instruction for each student. Consistently resulting in high performing students.
- Streamlined lesson planning processes that resulted in more efficient use of instructional time while maintaining high-quality education for students. Used technology to enhance student experience.
Bioenvironmental Technician
US Air Force
01.2008 - 01.2013
- Served as a United States Airman in the Air Force, with assignments both domestically and abroad in the United Kingdom, demonstrating adaptability, dedication, and a commitment to mission success in diverse environments.
- Successfully trained 13 new technicians on comprehensive standard operating procedures, establishing a high level of consistency and operational efficiency across the team while fostering a culture of quality and accountability
- Ensured a consistently safe work environment by rigorously implementing and upholding established safety protocols and guidelines, reducing risk and promoting a culture of safety and compliance.
- Boosted customer satisfaction by delivering prompt, knowledgeable support for a wide range of technical issues, ensuring swift resolution and enhancing the overall customer experience.
Education
Master of Science (MS) - Adult Education
Campbell University
Raleigh, NC03-2025
BA - Business Admin
Campbell University
Raleigh, NC01.2021
Associate in Arts (A.A.) - General Education
Wake Technical College
Raleigh, NC01.2014
Community College of the AF - OSHA certifications
Community College of the AF
San Antonio, TX01.2009
Skills
Exceptional Facilitation and Leadership Abilities: Skilled in leading dynamic learning sessions and engaging team discussions, fostering a collaborative environment that encourages active participation and continuous growth
Organizational Mastery with Strategic Oversight: Highly organized, with a proven ability to manage multiple concurrent projects and meticulously track learner progress Expertise in setting priorities and achieving key milestones
Effective Task Prioritization and Team Collaboration: Strong team player with a talent for inspiring and motivating colleagues Adept at balancing priorities, managing complex workflows, and fostering a positive team culture
Advanced Planning and Execution Skills: Exceptionally detail-oriented and methodical, with a sharp ability to anticipate challenges, ask insightful questions, and deliver thorough, strategic plans on time
Proficient Knowledge Transfer and Mentorship: Actively contribute to team development by sharing hands-on experience and insights, facilitating a seamless transfer of knowledge and practical skills across the team
Superior Communication and Presentation Skills: Strong communicator, well-versed in both verbal and written formats, with notable presentation abilities Skilled in time management, ensuring effective delivery of content
Sales and CRM Expertise with Field Sales Insight: Extensive experience in sales and sales training, with an in-depth understanding of field sales processes and CRM tools Background includes practical use of advanced sales technology to drive results
Focused on Competency Development and Growth: Collaborate closely with sales teams to identify competency gaps and design targeted training initiatives that drive skill advancement and performance enhancement across the organization
Languages
Chinese (Mandarin)
Elementary
Timeline
Senior Sales Enablement Manager
1-800 Accountant
11.2023 - Current
Sales Training Specialist
SpotOn
01.2021 - 12.2023
Homeroom Teacher
HD Bilingual School
01.2014 - 01.2018
Bioenvironmental Technician
US Air Force
01.2008 - 01.2013
BA - Business Admin
Campbell University
Associate in Arts (A.A.) - General Education
Wake Technical College
Community College of the AF - OSHA certifications
Community College of the AF
Master of Science (MS) - Adult Education
Campbell University
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