Summary
Overview
Work History
Education
Skills
Community Leadership
Awards
Hobbies and Interests
Timeline
Generic

Mary E. Dolan

Watertown,MA

Summary

SALES AND ACCOUNT MANAGEMENT HIGHLIGHTS

I am a problem-solver with expertise in building and maintaining relationship that I have gathered from working at best-in-class publishers. I'm looking to pivot to a mission-oriented advocacy role to leverage proven sales skills, ability to convey ideas persuasively, and expertise in strategic stakeholder engagement to an organization where I can make a meaningful impact in the health field.

Proven ability to cultivate strong client relationships, drive revenue growth, and lead strategic initiatives. Excel in identifying opportunities, developing persuasive messaging, and mobilizing stakeholders towards shared goals. Confident public speaker capable of articulating complex ideas persuasively and advocating effectively.

Overview

21
21
years of professional experience

Work History

EVENTS COORDINATOR/MANAGER

Belmont Books
05.2023 - Current
  • Book & supervise author events at vibrant independent bookstore
  • Manage publisher & author relations; pitched events to publicists & editors
  • Frontline bookseller with exceptional customer service orientation.

STRATEGIC ACCOUNT MANAGER

yet2
08.2021 - 05.2023
  • Identified new business leads and managed relationships with key global clients in innovative tech scouting firm to increase client satisfaction and drive revenue growth
  • Initiated new business leads and manage relationships with key global clients at innovative tech scouting firm to drive revenue growth
  • Led critical cross-functional RFP response team, including awarding of multi-year $6M+ US GOV contract
  • Launched cross-functional team to integrate voice-of-the customer approach resulting in an 11% increase in NPS scores in first year.

BUSINESS CONSULTANT

Brainstorm Publishing
01.2017 - 01.2021
  • Led clients in launch and early growth stages to articulate their unique value proposition with expert go-to-market, new biz outreach & content strategies.

DIRECTOR OF SALES

Harvard Business Review Press
01.2011 - 01.2014
  • Directed North American sales budget of $21M with a track record of profitability and continuous growth; achieved 4 New York Times bestsellers and led introduction and sales of 2 new profitable book series
  • Managed relationship with external salesforce of 55+ reps responsible for global sales; achieved sales increases of 9%-19% over 4 years
  • Negotiated merchandising contracts with national retailers including Amazon, Barnes & Noble, and Apple; championed Amazon relationship with annual growth exceeding 10% annually
  • Led cross-functional team including marketing, finance, & international sales to analyze sales at underperforming retailer; identified compliance issues leading to reduced merchandised costs and sales increase of 13%
  • KEY ACHIEVEMENTS: 2014 Spotlight Award Winner for leadership in publication of NY Times bestseller.

EXECUTIVE DIRECTOR OF SALES

Kaplan Publishing
01.2008 - 01.2010
  • Recruited to lead new entrepreneurial trade publishing initiative
  • Developed go-to-market strategy for new imprint
  • Led cross-functional team to foster collaborative sales, marketing, advertising, digital, and publicity initiatives
  • KEY ACHIEVEMENTS: Selected for Kaplan Leadership Academy.

NATIONAL ACCOUNT MANAGER, AMAZON.COM

Random House, Inc.
01.2006 - 01.2008
  • Recruited by President of Sales to manage sales at key strategic account
  • Managed co-operative advertising including implementation of innovative merchandising strategies to test ROI on marketing spend
  • Increased sales of key titles by initiating daily calls with buying team and analyzing buying patterns
  • Cultivated effective account partnership through enhanced communication, regular in-person sales calls, and an innovative shared-data initiative.

DIRECTOR OF SALES, DISTRIBUTION CLIENTS

Random House, Inc.
01.2004 - 01.2008
  • Inaugural Sales Director leading new client acquisitions and sales for a diverse group of client publishers
  • Directed national account sales strategy and managed key performance indicators
  • Delivered profitable growth exceeding revenue goals
  • Successfully recruited, hired, and coached high-performing sales team to support fast-growing business unit
  • Enhanced client relationships by implementing comprehensive sales reporting and improved use of analytics.

Education

B.A., Political Science -

Boston College
Chestnut Hill, MA

Executive Education /Digital Ecommerce Leadership Certificate -

Wharton School
Philadelphia, PA

MBA -

Bentley University
Waltham, MA
01.2016

Skills

  • Account Management
  • Executive Presentations
  • Stakeholder Engagement
  • Event Management
  • Business Development
  • Consultative Sales
  • Team Leadership
  • Competitive Market Positioning & Research
  • Revenue and Budgeting Management
  • Proposal Writing
  • CRM
  • Data Analytics
  • Social Marketing
  • Zoom/Teams/Google Workspace and Microsoft Office Suite

Community Leadership

  • AMERICAN RED CROSS-longtime Blood & Apheresis Donor
  • Literacy Volunteer, Project Literacy, Watertown Public Library

Awards

  • AWARDED FULL SCHOLARSHIP| BENTLEY UNIVERSITY| FLAGSHIP GLOBAL MBA PROGRAM | 2016
  • SALES DIRECTOR OF THE YEAR| RANDOM HOUSE |2010

Hobbies and Interests

  • SKIING
  • READING
  • TRAVEL

Timeline

EVENTS COORDINATOR/MANAGER

Belmont Books
05.2023 - Current

STRATEGIC ACCOUNT MANAGER

yet2
08.2021 - 05.2023

BUSINESS CONSULTANT

Brainstorm Publishing
01.2017 - 01.2021

DIRECTOR OF SALES

Harvard Business Review Press
01.2011 - 01.2014

EXECUTIVE DIRECTOR OF SALES

Kaplan Publishing
01.2008 - 01.2010

NATIONAL ACCOUNT MANAGER, AMAZON.COM

Random House, Inc.
01.2006 - 01.2008

DIRECTOR OF SALES, DISTRIBUTION CLIENTS

Random House, Inc.
01.2004 - 01.2008

B.A., Political Science -

Boston College

Executive Education /Digital Ecommerce Leadership Certificate -

Wharton School

MBA -

Bentley University

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Mary E. Dolan