Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

mary e. glaser

Cochran,GA

Summary

Seeking an administrative position with a company that will allow me to fully utilize my communication, organizational, problem solving, accounting, and extensive office skills to benefit the company.

Overview

9
9
years of professional experience

Work History

Office Manager

Norris Wheel & Brake
09.2020 - Current
  • Overseeing day to day operations
  • Scheduling appointments
  • Accounting
  • Organizing meetings and managing databases.
  • Booking transport and accommodation.
  • Organizing company events and conferences.
  • Ordering stationery and IT equipment.
  • Dealing with correspondence, complaints and queries.
  • Preparing letters, presentations and reports.

Customer Service Representative

Cochran Bank
07.2018 - 08.2020
  • Opening, closing, and making changes to different types of products.
  • Handling inquires and resolving customer complaints.
  • Provide splendid customer service to customers in a friendly and courteous manner at all times.
  • Protecting the banks image and contributing to the achievement of the bank’s overall goals and objectives.
  • Provide information to customers on their account status and account balances.
  • Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly.
  • Protect customers personal and financial information at all times.
  • Participate in marking and awareness campaigns in the bank to create an enlarged customer base.

Receptionist

Women’s Care Center
09.2016 - 06.2018
  • Serves patients while greeting and helping them, scheduling appointments and maintaining records on accounts.
  • Welcome patients and visitors in person or on the phone, and answering or referring inquiries.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Checking patients in and out in a timely manner.
  • Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Verify insurance benefits and payment amounts.
  • Scheduling appointments based on urgency of the situation.

Education

Business Administration

Central GA Technical College
Milledgeville, GA
01.2016

Skills

  • Communication
  • Computer
  • People
  • Leadership
  • Organizational
  • Time management
  • Collaboration
  • Problem solving

Timeline

Office Manager

Norris Wheel & Brake
09.2020 - Current

Customer Service Representative

Cochran Bank
07.2018 - 08.2020

Receptionist

Women’s Care Center
09.2016 - 06.2018

Business Administration

Central GA Technical College

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mary e. glaser