Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARY EILERS

FT. MITCHELL,KY

Summary

Highly motivated and dedicated individual with a desire to work in an administrative role. I've acquired a long history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-orientated professional looking to bring team building skills to a productive environment.

Overview

19
19
years of professional experience

Work History

Registered Medical Assistant

St. Elizabeth Physicians
09.2023 - Current
  • Assisting physicians with obtaining patient vitals, reviewing medical records, performing Point of Care testing and updating immunizations.
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Coordinated with pharmacists to ensure timely delivery of medications.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Maintained clinical records according to HIPAA regulations.
  • Managed daily data entry into electronic health record systems.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Organized charts, documents and supplies to maintain team productivity.

Account Executive

Aramark Uniform Services
02.2023 - 06.2023
  • Sales of products such as uniforms, floor mats and aprons to local businesses
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
  • Maintained accurate records of all sales activities using CRM software systems.
  • Maintained updated knowledge of changing industry, standards and trends related to accounts.
  • Utilized CRM to collect, organize and manage sales data and customer information.
  • Resolved customer complaints by offering creative solutions and incentives.
  • Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed records.

Key Account Manager

DASCO HME
12.2021 - 01.2023
  • Oversee all of the durable and home medical equipment for patient discharges at The Christ Hospital main campus and satellite offices
  • Work closely with case managers and social workers to ensure excellent patient care.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Collaborated with sales team members to develop solutions tailored to customer needs.
  • Maintained a deep understanding of client products and services in order to effectively promote them.
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

MEDICAL ASSISTANT

BON SECOURS MERCY HEALTH ENT
11.2020 - 12.2021
  • Direct patients to exam rooms fielding questions in preparation for physician examinations
  • Obtaining client medical history including symptoms, medications and allergies
  • Sanitize instruments and restock exam rooms with equipment and supplies.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Organized patient charts before each day's clinic sessions began.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized charts, documents and supplies to maintain team productivity.

MEDICAL ASSISTANT

TRIHEALTH DIGESTIVE INSTITUTE
03.2020 - 10.2020
  • Performed clerical duties such as word processing, data entry, answering phones and filing
  • Called and faxed pharmacies to submit prescriptions and refills
  • Taught patients about medications, procedures and care plan instructions.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Organized patient charts before each day's clinic sessions began.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.

MEDICAL ASSISTANT

ENT & ALLERGY SPECIALISTS
08.2007 - 03.2020
  • Provided educational documentation to patients regarding upcoming procedures
  • Scheduled surgeries and diagnostic testing for multiple surgeons arranging times with surgery centers and hospital operating rooms
  • Documented physician exams of patients along with procedure notes
  • Assisted physician in minor office procedures.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Organized patient charts before each day's clinic sessions began.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Kept facility stocked with necessary supplies, equipment and instruments.

Medical Assistant

Queen City Physicians
04.2005 - 07.2007
  • Rooming patients including obtaining vital signs, phlebotomy, and patient follow up
  • Giving test results and assisting physician with daily patient volume.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Education

OBTAINED REGISTERED MEDICAL ASSISTING CERTIFICATION -

02.2021

DIPLOMA IN MEDICAL ASSISTING -

SOUTHWESTERN COLLEGE OF BUSINESS
12.2004

Skills

  • TIME MANAGEMENT
  • EMAIL PLATFORMS
  • CUSTOMER SERVICE
  • INTERPERSONAL SKILLS
  • PROBLEM SOLVING
  • MULTI-TASKING

References

  • DR. MICHELLE VEAZEY, ENT & ALLERGY SPECIALISTS, 859-640-5129
  • SARA NOBLE, CLINICAL SUPERVISOR, 859-991-2023
  • DEBRA TAYLOR, ACCOUNT EXECUTIVE, 513-387-9095

Timeline

Registered Medical Assistant

St. Elizabeth Physicians
09.2023 - Current

Account Executive

Aramark Uniform Services
02.2023 - 06.2023

Key Account Manager

DASCO HME
12.2021 - 01.2023

MEDICAL ASSISTANT

BON SECOURS MERCY HEALTH ENT
11.2020 - 12.2021

MEDICAL ASSISTANT

TRIHEALTH DIGESTIVE INSTITUTE
03.2020 - 10.2020

MEDICAL ASSISTANT

ENT & ALLERGY SPECIALISTS
08.2007 - 03.2020

Medical Assistant

Queen City Physicians
04.2005 - 07.2007

OBTAINED REGISTERED MEDICAL ASSISTING CERTIFICATION -

DIPLOMA IN MEDICAL ASSISTING -

SOUTHWESTERN COLLEGE OF BUSINESS

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