Mary E. Lewis
West Bloomfield
Summary
Healthcare executive with 30 years of leadership experience advancing health equity, human services, and community access. Currently completing a Master of Health Care Administration (MHA), University of Phoenix (expected Jan 2026). Proven record of scaling free and charitable clinic models, raising millions in sustainable funding, and forging national partnerships with hospitals, corporations, foundations, and government. Recognized board leader and national advocate for equity-driven healthcare transformation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Dr. Gary Burnstein Community Health Clinic
01.2023 - Current
- Spearheaded the Emergency Department to Medical Home Collaborative, reducing avoidable hospital admissions by 35% for uninsured patients and improving continuity of care.
- Elevated the clinic’s fundraising capacity by 45%, cultivating relationships with major donors, foundations, and corporations, and securing six-figure investments for sustainability.
- Drove strategic planning and execution, aligning multidisciplinary teams, volunteer leaders, and board governance to deliver measurable community outcomes.
- Advanced equity-centered healthcare models, ensuring culturally responsive, inclusive practices that serve uninsured adults across all 83 Michigan counties.
- Positioned GBCHC as the largest volunteer-driven free clinic in Michigan with 600+ volunteers and 10+ specialty services (medical, dental, vision, pharmacy, lab).
Director of Clinic Operations
Dr. Gary Burnstein Community Health Clinic
04.2023 - 09.2023
- Directed and mentored leaders across medical, dental, and pharmacy, improving cross-departmental efficiency by 30%.
- Partnered with executives and board members to implement initiatives that expanded patient reach by 20% in six months.
- Secured and managed grants, contributing to a 15% increase in operating revenue.
- Maintained 100% compliance with all regulatory standards and audits.
- Strengthened stakeholder engagement, increasing volunteer and community partner participation by 25%.
Program Leadership
Lansing Community College
01.2021 - 01.2023
- Designed and launched a 24-week Medical Assistant Fast-Track Program, achieving 90% retention and full enrollment.
- Boosted program visibility by 40% through targeted marketing and outreach.
- Implemented curriculum enhancements, increasing student satisfaction by 20%.
- Directed daily execution of consortium programs, ensuring goal alignment and fiscal stewardship.
- Enhanced curriculum compliance and streamlined program processes, resulting in 15% stronger student outcomes.
- Conducted continuous program assessments, improving student success metrics by 12%.
Practice Director / Director of Employee Training
Family Health Center
01.2017 - 01.2020
- Launched accredited allied health programs, achieving 100% completion, 98% attendance, and 100% certification pass rate.
- Secured U.S. Dept. of Labor apprenticeship recognition and Michigan state licensure.
- Increased program enrollment by 35% in the first year through innovative hybrid learning models.
- Opened the $16M Alcott facility on schedule and under budget.
- Improved revenue cycle efficiency, reducing days in A/R by 28%.
- Recruited and onboarded 50+ staff, growing team capacity by 40%.
- Expanded behavioral health integration, increasing utilization by 25%.
Clinical Team Manager
Family Health Center (WMed Residency Program)
01.2015 - 01.2017
- Directed operations for 21 residents and support staff, increasing program efficiency by 20%.
- Reduced patient wait times by 15% through process improvements.
- Optimized staff scheduling, raising clinical productivity by 18%.
- Implemented quality improvement initiatives that improved compliance with national patient safety standards by 25%.
- Collaborated with physicians and administrators to develop cross-departmental communication protocols, increasing provider and staff satisfaction scores by 20%.
Director of Education/Campus Director
Career Quest Learning Center
07.2012 - 07.2015
- Directed campus operations and academic programs, increasing student enrollment by 30% over three years.
- Improved graduation rates by 22% through enhanced academic advising, faculty mentoring, and career support services.
- Developed and implemented hybrid transition initiatives, expanding access to distance learning and increasing student flexibility.
- Provided coaching and professional development for faculty, leading to 20% improvement in instructional effectiveness scores.
- Strengthened community outreach and marketing efforts, boosting local engagement and enrollment inquiries by 35%.
- Ensured compliance with state and federal regulations, maintaining 100% audit readiness and adherence to accreditation standards.
- Facilitated student career planning and externship placement, achieving a 95% job placement rate within six months of graduation.
Education
MHA, Master of Health Care Administration -
University of Phoenix
01.2026
B.Sc. - Biology & Chemistry
Western Michigan University
Medical Assistant Certificate - undefined
Ross Medical Education Center
Skills
- Health Equity & Human Services Advocacy
- Strategic Partnerships & National Collaborations
- Fundraising, Donor Cultivation & Stewardship
- Policy Alignment & Systems Transformation
- DEI Leadership & Board Governance
- HIPAA Compliance
- Patient Care Coordination
- Recruitment and Hiring
- Scheduling Management
- Behavioral Health/Primary Care Integration
Affiliations
- Board Member, Free Clinics of Michigan (FCOM) – representing 52 statewide clinics
- Board Member, National Association of Free & Charitable Clinics (NAFC) – supporting 1,400 clinics nationwide
Certification
- Certified Medical Assistant (CMA) – AAMA
- Healthcare Executive Certification – UCLA Anderson School of Business
Timeline
Director of Clinic Operations
Dr. Gary Burnstein Community Health Clinic
04.2023 - 09.2023
Chief Executive Officer
Dr. Gary Burnstein Community Health Clinic
01.2023 - Current
Program Leadership
Lansing Community College
01.2021 - 01.2023
Practice Director / Director of Employee Training
Family Health Center
01.2017 - 01.2020
Clinical Team Manager
Family Health Center (WMed Residency Program)
01.2015 - 01.2017
Director of Education/Campus Director
Career Quest Learning Center
07.2012 - 07.2015
B.Sc. - Biology & Chemistry
Western Michigan University
Medical Assistant Certificate - undefined
Ross Medical Education Center
MHA, Master of Health Care Administration -
University of Phoenix
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