Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Eliasen

Ellsworth,KS

Summary

I have worn many hats in my work life. I have owned several successful businesses and I have been a valued employee. I have high integrity, am honest and extremely dedicated and dependable.

I offer a great deal of life experience and work well independently as well as with others.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Para Professional

USD305
, KS
08.2022 - Current
  • Utilized effective communication strategies when interacting with diverse populations.
  • Supervised small groups of students during instruction time.
  • Developed creative learning activities that engage all types of learners.
  • Assisted in the implementation of educational programs for special needs children.
  • Attended professional development workshops related to job responsibilities.
  • Provided guidance to students in the classroom setting.
  • Supported students throughout academic instruction and assignments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Provided clerical support to teachers, such as photocopying and organizing materials.
  • Conducted reading and math interventions under the supervision of a certified teacher.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Offered students personalized educational, behavioral and emotional support.
  • Created and maintained positive relationships with students, parents, and colleagues.

Host Home Provider

The Otero Corp
Windsor, Colorado
12.2016 - 07.2021
  • Educated parents and guardians about relevant services available through the agency.
  • Assisted with crisis intervention when needed; deescalating volatile situations while maintaining appropriate boundaries.
  • Collaborated with outside agencies to coordinate services for clients when needed.
  • Organized recreational activities for clients that were both fun and educational.
  • Monitored medication compliance of all residents under my supervision.
  • Served as a mentor and role model for clients by demonstrating positive behavior and attitudes.
  • Assisted clients in developing life skills such as budgeting, cooking, and job searching.
  • Facilitated weekly meetings between clients and their families to discuss concerns or updates on their cases.
  • Maintained accurate records of all activities related to the host home program.
  • Engaged in regular communication with other members of the host home team regarding client progress.
  • Ensured that all rules set by the agency were followed within the host home setting.
  • Transported clients to appointments, school, work. when necessary.
  • Attended monthly training sessions to stay up-to-date on best practices related to working with at-risk youth.
  • Developed individualized care plans for each client in conjunction with the agency staff.
  • Encouraged healthy relationships among all individuals living in the host home setting.
  • Actively participated in case reviews and provided input as needed for client care plans or changes in service delivery models.
  • Assisted with client personal care needs to foster independence and well-being.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted clients with maintaining good personal hygiene.
  • Consulted with client care team to continually update care plans.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Recorded client status progress and challenges in logbooks and reports.

Education

GED -

Butler County Community College
El Dorado, KS
05-1986

Skills

  • Clerical Support
  • Special Education Support
  • Test Proctoring
  • Differentiated Instruction

Timeline

Para Professional

USD305
08.2022 - Current

Host Home Provider

The Otero Corp
12.2016 - 07.2021

GED -

Butler County Community College

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Mary Eliasen