Summary
Overview
Work History
Education
Skills
Timeline
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Mary-Elizabeth Street

Leland

Summary

Dynamic sales associate with proven expertise at The Vapor Shak, enhancing customer satisfaction through exceptional service and relationship building. Skilled in cash handling and inventory management, I excel in fast-paced environments, consistently boosting sales revenue by understanding customer needs and providing tailored recommendations. A goal-oriented team player dedicated to achieving results.

Overview

3
3
years of professional experience

Work History

Sales Associate

The Vapor Shak
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.

Warehouse Staff Member

Ayres Delta Implament
06.2022 - Current
  • Improved order accuracy by diligently cross-checking picked items against packing slips before shipment preparation.
  • Conducted regular cycle counts to maintain accurate stock levels, contributing to better inventory control and reduced discrepancies.
  • Conducted regular equipment maintenance checks to ensure optimal functionality, minimizing downtime due to malfunctions.
  • Streamlined receiving procedures for incoming shipments, reducing turnaround times and minimizing dock congestion.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Assembled pallets and crates for secure transportation of materials.

Education

Associate of Arts - Secondary Education

Mississippi Delta Community College
Moorhead, MS
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Sales expertise
  • Customer needs assessment

Timeline

Sales Associate

The Vapor Shak
03.2024 - Current

Warehouse Staff Member

Ayres Delta Implament
06.2022 - Current

Associate of Arts - Secondary Education

Mississippi Delta Community College

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