MARY ELIZABETH BERIE
Zelienople,PA
Summary
Seeking a position as a Customer Service Associate bringing customer-first attitude. No-job-too-small approach to offering an energetic approach to assisting customers and fellow employees. Experienced with customer interactions and sales processes, delivering consistent results in customer satisfaction and sales growth. Utilizes effective communication and problem-solving skills to meet and exceed expectations. Knowledge of sales techniques and customer relationship management. Reliable with skills in cash handling, and point-of-sale systems. Efficient and trustworthy, bringing positive attitude to every customer interaction.
Overview
17
17
years of professional experience
Work History
Companion Caregiver
Comfort Keepers Home Care
09.2025 - Current
- Provided companionship and emotional support to clients, enhancing quality of life through engaged interaction.
- Assisted with daily living activities, ensuring comfort and safety for individuals with diverse needs.
- Implemented personalized care plans, adapting strategies to meet evolving client requirements effectively.
- Monitored health conditions and reported changes to healthcare professionals, ensuring timely interventions.
- Assisted clients with daily living activities, improving their quality of life.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Maintained accurate documentation of client progress, including daily logs of activities and observed behaviors.
Nurse Assistant/Medication Aide
Concordia Of Franklin Park
08.2023 - 09.2025
- Managed basic housekeeping to keep patient areas clean, safe and healthy.
- Monitored food, beverage, and medication intake and alerted supervisory staff to changes in patient condition.
- Aided individuals with limited mobility in ambulation both with and without mechanical aids.
- Administered medications as prescribed and documented patient responses.
- Trained new nurse aides on best practices, fostering a supportive learning environment within the team.
- Assisted nursing staff with patient assessments and documentation, enhancing communication and care quality.
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Monitored vital signs and reported changes to healthcare team, promoting timely interventions for patient health.
Residential Companion
Lifesteps Inc.
08.2021 - 08.2023
- Scheduled client appointments, managed transportation logistics, and provided reminders.
- Leveraged knowledge of basic health monitoring tools like blood pressure cuffs and glucose meters.
- Cultivated a safe and supportive environment for clients with diverse needs.
- Coordinated with healthcare professionals to provide continuous quality care for clients.
- Provided companionship and emotional support to individuals with developmental disabilities.
- Assisted clients in daily living activities, promoting independence and dignity.
- Coordinated recreational activities to enhance social engagement and well-being.
- Trained new staff on best practices for client interaction and support techniques.
- Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
- Organized important documents related to healthcare, finances, or legal matters for easy access by clients or their family members when needed.
Paraprofessional
Northgate School District
02.2009 - 08.2021
- Worked with students in small groups to help reinforce learning objectives.
- Compiled materials, set up visual aids and organized supplies for planned lessons.
- Assisted certified staff in devising strategies for reinforcing learning materials and developing student skills.
- Identified signs of emotional and developmental problems in children to recommend appropriate learning plans.
Education
Associate of Science - Travel/Tourism
Community College of Allegheny County
Pittsburgh, PASkills
- Certified home health aide
- Flexible problem-solving
- Strong ability to manage multiple tasks
- Dependable work ethic
- Quality control processes
- Effective organizational skills
- Inventory restocking
- Collaborative teamwork
- Certified medication aide
- Effective time management
- Electronic data organization
- CPR/AED certified
- Detail-oriented approach
- Proficient in prioritizing tasks
- Virtual education experience
- Reliable work ethic
- Effective communication
- Accurate data entry
- Maintaining workplace cleanliness
- Inventory control
- Material logistics management
- Strength and endurance
- Open to new knowledge
- Proficient in prioritizing tasks
Accomplishments
- Awarded “Employee of the Month” in 2025
Timeline
Companion Caregiver
Comfort Keepers Home Care
09.2025 - Current
Nurse Assistant/Medication Aide
Concordia Of Franklin Park
08.2023 - 09.2025
Residential Companion
Lifesteps Inc.
08.2021 - 08.2023
Paraprofessional
Northgate School District
02.2009 - 08.2021
Associate of Science - Travel/Tourism
Community College of Allegheny County
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