Mary Epps
Byram,MS
Summary
Dedicated and empathetic CNA with a proven track record at Mississippi State Hospital and Pleasant Hill CLC, excelling in patient care and HIPAA compliance. Expert in vital signs monitoring and compassionate communication, significantly enhancing patient satisfaction. Skilled in mentoring new staff, showcasing leadership and time management abilities. I hold knowledge of how to deal with sensitive cases such as people with serious medical conditions and mental illness. Observant and reliable with swift capacity to learn and apply new skills.
Overview
27
27
years of professional experience
Work History
CNA
Pleasant Hills Community Living Center
05.2016 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
CNA /Medical Records Clerk
Mississippi State Hospital
03.2013 - 08.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Maintained patient records in compliance with security regulations.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Conducted regular audits of medical records for completeness and accuracy, ensuring regulatory compliance.
- Verified accuracy of patient information in medical records.
- Assisted in training new staff on medical record processing and filing procedures.
Correctional Officer Sergeant / Case Manager
Central MS Correctional Facility
08.1997 - 02.2013
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Maintained order within the facility by enforcing institutional rules and regulations consistently.
- Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Supervised [Number] employees and performance of tasks and managed [Number] offenders.
- Provided ongoing mentoring and guidance to junior officers, fostering a supportive team environment focused on professional growth and development.
- Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
- Updated documentation systems which improved accuracy in reporting incidents.
- Assisted in the development of an inmate work program that provided valuable vocational skills and opportunities for community reintegration.
- Assisted in the rehabilitation process with educational programs, counseling services, and vocational training opportunities for inmates.
- Resolved issues and disputes between inmates professionally and respectfully.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Bachelor of Arts - Sociology
Jackson State University
Jackson, MS05-2007
No Degree - Home Health Aide
Hinds Nursing Allied Health Center
Jackson MS05-1996
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient Transfers
- Toileting assistance
- Reliable team player
- Recording vital signs
- Safety Precautions
- HIPAA Compliance
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient Lifting
- Compassionate caregiver
- Direct Patient Care
- Mobility Assistance
- Documenting behaviors
- Light Housekeeping
- Maintaining privacy
- Patient Assessments
- Specimen Collection
- Transporting patients
- Valid [State] driver's license
- Case Management
- Range of motion exercises
- Assisting with personal grooming
- Vital sign recording
- CNA Certification
- CPR Certification
- Time Management
Timeline
CNA
Pleasant Hills Community Living Center
05.2016 - Current
CNA /Medical Records Clerk
Mississippi State Hospital
03.2013 - 08.2019
Correctional Officer Sergeant / Case Manager
Central MS Correctional Facility
08.1997 - 02.2013
Bachelor of Arts - Sociology
Jackson State University
No Degree - Home Health Aide
Hinds Nursing Allied Health Center
Similar Profiles
Shalisha FunchessShalisha Funchess
CNA - Certified Nursing Assistant at Pleasant Hills Community Living CenterCNA - Certified Nursing Assistant at Pleasant Hills Community Living Center
Ta Shauna NicholsTa Shauna Nichols
Business Office Manager/ HR Specialist at Pleasant Hills Community Living CenterBusiness Office Manager/ HR Specialist at Pleasant Hills Community Living Center
Deonna JenkinsDeonna Jenkins
Licensed Practical Nurse at Pleasant Hills Community Living CenterLicensed Practical Nurse at Pleasant Hills Community Living Center