Mary Eshenaur
Carson City,NV
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Have also trained new employees.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Clerk
Virginia and Truckee Railroad
06.2024 - Current
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Opened and closed store by balancing cash registers and receipts.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
Clerk
Sawmill Station
05.2023 - 10.2023
- Retail store register, including managing fuel pumps
- Bistro register taking food orders
- Making reservations for RV park and cabins
- Refilling propane tanks
- Interacted with customers by phone, email, or in-person to provide information
Retail Sales Clerk
Virginia And Truckee Railroad
07.2016 - 10.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Sold train tickets and operated gift shop for busy tourist attraction.
- Greeted customers and helped with product questions, selections, and purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Managed efficient cash register operations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Clerk
All Aboard Gifts
03.2021 - 05.2021
- Kept front check out area clean and organized for efficient service.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Cashier/Baker
Virginia City Bakery
06.2013 - 10.2015
- Performed cash and card transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Solo operation of bakery in Manager's absence.
Education
High School Diploma -
Westmont High School
Campbell, CA06.1983
Skills
- Cash Handling
- Retail Sales
- Customer Assistance
- Cash Register Operation
- Time Management
- Store Opening and Closing
- POS System Operations
- Policy and Procedure Adherence
- Retail Store Operations
- Maintaining Clean Work Areas
- Flexible Hours
Certification
Amateur Radio Technician License
Languages
sign language
Limited Working
Timeline
Sales Clerk
Virginia and Truckee Railroad
06.2024 - Current
Clerk
Sawmill Station
05.2023 - 10.2023
Sales Clerk
All Aboard Gifts
03.2021 - 05.2021
Retail Sales Clerk
Virginia And Truckee Railroad
07.2016 - 10.2021
Cashier/Baker
Virginia City Bakery
06.2013 - 10.2015
High School Diploma -
Westmont High School
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