Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Esparza

Detroit,MI

Summary

Detail-oriented professional with several years of experience. Known for long-lasting work and best-in-class customer service. Proven history of reliability and dynamic leadership.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dynamic and experienced landscaping professional skilled in scheduling coordination and workplace safety. Successfully managed multiple projects, ensuring timely completion and client satisfaction through effective team leadership and hands-on involvement.

Overview

21
21
years of professional experience

Work History

Auto Glass Installer

Esparza Auto Glass
Detroit, MI
10.2018 - Current
  • Installed and replaced auto glass in various vehicle types.
  • Utilized specialized tools for precise glass installation.
  • Ensured proper sealing and alignment of installed glass panels.
  • Adhered to safety protocols during installation processes.
  • Collaborated with team members for efficient workflow management.
  • Diagnosed issues related to auto glass and recommended solutions.
  • Maintained inventory of tools and replacement parts effectively.
  • Provided excellent customer service during installation consultations.
  • Attached mounting brackets securely with bolts and screws before sealing the final product in place.
  • Provided customers with information about the process and estimated time frames for completion of jobs.
  • Verified that all electrical connections worked properly after completing installation.
  • Cut out rubber gaskets when necessary to fit a specific vehicle model.
  • Maintained an inventory of parts and supplies needed for installations.
  • Removed old windshields from vehicles using hand tools and power tools.
  • Inspected vehicles for damage to ensure proper installation of new glass.
  • Performed auto glass installation for multiple vehicles, including cars, trucks and vans.
  • Installed new windshields according to manufacturer's specifications.
  • Readied customer vehicles prior to installing new windshields by removing wipers, cowlings and interior trim pieces.
  • Replaced side mirrors, window regulators, weather stripping and other components as needed during installations.
  • Filled any gaps or holes left after removal of old glass with automotive grade urethane adhesive.
  • Cleaned up work area following completion of each job.
  • Demonstrated proper safety practices while working on customer vehicles.
  • Followed company guidelines on waste disposal procedures at all times.
  • Checked all areas where the new glass was installed for leaks or air pockets.
  • Applied sealants around edges of new windshields to secure them in place properly.
  • Ensured customer satisfaction by addressing any concerns or questions promptly.
  • Tested newly installed windows to make sure they were sealed correctly.
  • Documented work and maintained customer records for accurate billing.
  • Completed high-quality work by installing new foam dams on pinchwelds and rubber-channeling strips around edges of glass or frames.
  • Removed broken or damaged glass windshields using hand tools and established methods.
  • Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
  • Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
  • Checked for wetness or contamination in damaged areas and dried out moisture prior to making repairs.
  • Installed rubber channeling strips around edges of glass or frames to weatherproof windows and prevent rattling.
  • Researched and ordered exact items when replacing mirrors and related parts.
  • Provided customers with accurate price quotes and offered options for various glass grades, trims and molding replacements to meet individual needs.
  • Obtained windshields or windows for specific automobile makes and models from stock, examining pieces for defects prior to installation.

Landscaping Crew Leader

Landscaping Company
, MI
02.2015 - Current

Assigning task,ensuring quality work Maintaining safety and standards.

  • Operated landscaping equipment to maintain grounds and remove trees.
  • Provided guidance on proper techniques for planting, mulching, pruning, mowing, edging, trimming.
  • Monitored job sites during construction phase to check progress and address any issues that arose.
  • Collaborated with clients to design attractive outdoor spaces according to their specifications.
  • Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
  • Scheduled and supervised crew members to ensure timely completion of projects.
  • Sourced landscape and plant materials from local vendors to minimize delays or downtime.
  • Ensured proper use of equipment, tools, and materials for each job.
  • Leading the crew on various Landscaping projects, including mowing trimming, planning and clean up participating in hands-on work myself.
  • Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
  • Trained new employees in safety procedures and policies related to the job.
  • Pruned trees and bushes to improve visibility and shape.
  • Supervised day laborers in completing large landscaping projects.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted regular meetings with crew members to discuss goals and objectives.

Delivery Driver

Scotty foods
Detroit, MI
02.2005 - 05.2013
  • Delivered food products to various locations efficiently and safely.
  • Followed delivery schedules to ensure timely service for customers.
  • Maintained vehicle cleanliness and conducted routine inspections for safety.
  • Communicated effectively with team members and customers during deliveries.
  • Managed inventory of food items and supplies during transport.
  • Provided excellent customer service by addressing inquiries professionally.
  • Handled merchandise in accordance with product handling standards.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Transported and safely delivered items to prevent damage or loss.
  • Received daily delivery instructions and route assignments from dispatch.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Checked tires for proper inflation before leaving on each route.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.

Education

GED -

SouthWestern High School
Detroit, MI
08-1998

Skills

  • Task delegation
  • Scheduling coordination
  • Workplace safety
  • Construction management
  • Project design
  • Project management
  • Staff management
  • Contract management
  • Weather tolerance
  • Deadline driven
  • Jobsite safety
  • Project scheduling
  • Vehicle maintenance
  • Delivery tracking
  • Training coordination
  • Route optimization
  • Inventory management
  • Customer service
  • GPS operation
  • Loading and unloading
  • Responsible driver
  • Valid Driver's license
  • Safe driving record
  • FLUENT IN [LANGUAGE]
  • Weather adaptability
  • Order verification
  • Trip planning
  • Local delivery

Timeline

Auto Glass Installer

Esparza Auto Glass
10.2018 - Current

Landscaping Crew Leader

Landscaping Company
02.2015 - Current

Delivery Driver

Scotty foods
02.2005 - 05.2013

GED -

SouthWestern High School
Mary Esparza