Mary Evans
Madison Heights,MI
Summary
I am currently part of the school of information at the University of Michigan with a focus on UX Design and Research. My background in teaching has helped me develop strong communication and problem-solving skills. I thrive working with people, especially when brainstorming solutions to complex problems. I enjoy conducting and analyzing user tests and interviews to find common pain points and solutions that will ultimately improve the user experience. I've had the opportunity through my courses to work with real clients and I am looking forward to gaining more experience in the field!
Overview
7
7
years of professional experience
Work History
Server
Hometown Restaurant Group
06.2018 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation..
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning positive reviews from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Child Care Provider
Private Care
04.2018 - Current
- Met with parents about daily activities, positive developments, and issues.
- Developed age-appropriate activities and crafts to engage children.
- Worked with children to develop good cognitive, physical and language skills.
- Provided emotional support and guidance to children during difficult times.
Tutor
Troy School District
09.2016 - 03.2020
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Teacher
Troy School District
10.2016 - 08.2018
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Masters of Science in Information -
University of Michigan
12.2024
Bachelors of Science in Education - Elementary Provisional Certification
Central Michigan University
01.2016
Skills
- Public Speaking
- Data Analysis
- Quantitative & Qualitative Research
- Competitive Analysis
- Heuristic Evaluation
- Contextual Inquiry
- Prototyping
- Wireframing
- Adobe Illustrator
- Adobe Photoshop
- Adobe XD
- Microsoft Office (Word, Excel, Powerpoint)
Hobbies and Interests
- Design
- Traveling
- Family
- Reading
- Learning
Timeline
Server
Hometown Restaurant Group
06.2018 - Current
Child Care Provider
Private Care
04.2018 - Current
Teacher
Troy School District
10.2016 - 08.2018
Tutor
Troy School District
09.2016 - 03.2020
Masters of Science in Information -
University of Michigan
Bachelors of Science in Education - Elementary Provisional Certification
Central Michigan University
Similar Profiles
GORDON GREENGORDON GREEN
Chef De Tournant at Hometown Restaurant GroupChef De Tournant at Hometown Restaurant Group
DEBRARAH BRANDTDEBRARAH BRANDT
Server at Hometown RestaurantServer at Hometown Restaurant
Elijah LoweElijah Lowe
Head Chef at Vonda’s Hometown RestaurantHead Chef at Vonda’s Hometown Restaurant