Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
8
8
years of professional experience
Work History
Project and Administrative Support Specialist
BCT Partners
11.2020 - Current
Act as a liaison between the Children & Families practice area and the PMO and Accounting teams, ensuring smooth project execution by monitoring deliverables, tracking progress, generating reports, and scheduling meetings.
Provide project support for the BCT Director of Children & Families on the Customer Service Improvement Project across multiple OHS regions, coordinating resources, equipment, and meetings for seamless operations.
Deliver administrative, technology, and project task support to enhance efficiency and overall productivity.
Oversee and track activities and processes, organize and participate in meetings, and manage digital and physical resources, including documents, applications, portals, tools, and templates. Support consultants and clients on the Children’s Bureau’s Capacity Building Center for States project, ensuring effective coordination through September 2024.
Serve as an administrative backup for the executive leadership team, assisting with key operational and strategic tasks as needed.
Contribute to business development initiatives, providing proposal and capture support to drive strategic growth
Administrative Secretary
Wellstar Douglas Hospital
04.2019 - 11.2020
Provide administrative support to the Executive Director of Nursing, Director of Nursing, and the various inpatient acute care units at WellStar Douglas Hospital to include ordering office supplies, medical supplies, and equipment.
Coordinate the logistics and preparation for inpatient focused meetings to include, Outlook calendar management, room reservations, agendas, presentations, and post-meeting minutes.
Functions as an Administrator for the Responder 5 Nurse Call system. Responsible for reviewing daily staff assignments on the inpatient units and adding new user to the system.
Provide daily rounding assignments to the Executive Leaders for the inpatient acute care units to improve patient experience.
Assist patient relations department with patient complaints calls.
Direct each complaint to the appropriate department/person and ensuring follow-up is documented in SaFer application.
Administrative Assistant
Wellstar Heath System
07.2017 - 04.2019
Provided direct administrative support and calendar management to various WellStar Medical Group Executives, Governance Committee Chairs and Co-Chairs.
Coordinated the preparation of all PowerPoint presentation, handouts for meetings, as well as post-meeting minutes for each quarterly meeting in the various regions and governance committee meeting.
Coordinate logistics, supportive services, and meals for each meeting.
Serve as a project assistant to various special projects within the department.
Education
Bachelor of Science - Management Information Systems
Colorado Technical University
Colorado Springs, CO
Skills
Administrative procedures
Multitasking and time management
Document and file management
Scheduling and calendar management
Teamwork and collaboration
Problem-solving abilities
Organizational skills
Adaptability and flexibility
Customer and client relations
Microsoft office
Confidentiality and data protection
Effective communication
Timeline
Project and Administrative Support Specialist
BCT Partners
11.2020 - Current
Administrative Secretary
Wellstar Douglas Hospital
04.2019 - 11.2020
Administrative Assistant
Wellstar Heath System
07.2017 - 04.2019
Bachelor of Science - Management Information Systems