Seasoned banking professional with 20 years of experience in Lending, Member Contact, and Member Satisfaction. Proven track record in improving financial operations and implementing effective strategies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Banking
Keesler Federal Credit Union
2006.03 - Current
Safeguarded Members assets through diligent oversight of banking transactions and account reconciliations. and verification procedures.
Increased Customer satisfaction by addressing and resolving complex banking issues.
Work well in fast paced environment
Skilled in Loan applications and new account applications.
Familiar with Various banking products procedures and transactions.
Familiar with opening and closing certificate of deposits and sending required paperwork.
Education
Master of Business Administration - Finance
Harvard University
Cambridge, MA
2016-06
Bachelor of Science - Economics
University of California, Berkeley
Berkeley, CA
2014-06
Skills
Account Management
Problem Resolution
Processed Loan payments accurately
Maintained positive and professional environment
Familiar with policies
Lending knowledge
Results driven
Originated and Processed loan applications
Detailed Oriented
Certification
Certified Financial Analyst (CFA) - CFA Institute
Certified Banking Specialist (CBS) - American Bankers Association