Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Mary Ferguson

Surprise,AZ

Summary

Dynamic real estate professional with extensive experience at CVS/Aetna, excelling in stakeholder engagement and project management. Proven track record in overseeing nationwide Medicaid initiatives, optimizing budgets, and enhancing operational efficiency. Adept at fostering cross-functional collaboration and achieving financial objectives, driving impactful results in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Manager, Property Administration

CVS/Aetna
Phoenix, AZ
10.2018 - 12.2024
  • Directed cross-functional teams to streamline workflows, ensuring timely delivery of key initiatives.
  • Oversaw new Medicaid projects nationwide, managing tight budgets and short timelines.
  • Building tours for new locations, collaborating with architects, and securing plan approvals from senior leadership.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Tracked and reported project budgets to management and finance teams for transparency.
  • Developed comprehensive portfolio management strategy, optimizing resource allocation and enhancing outcomes.
  • Fostered relationships with stakeholders to align project goals and drive engagement.
  • Evaluated critical issues, providing actionable insights for timely recommendations and decisions.
  • Orchestrated strategy sessions with teams to enhance communication and alignment on objectives.

Senior Portfolio Manager

Aetna Healthcare
Phoenix, AZ
09.2007 - 10.2018
  • Oversaw nationwide Medicaid projects, ensuring compliance and operational efficiency.
  • Managed international projects in Shanghai, Dubai, and England to achieve strategic objectives.
  • Collaborated with cross-functional teams to align project timelines and goals.
  • Coordinated lease agreements and renewals with legal counsel for new locations.
  • Administered budgets for tenant improvements and build-to-suit initiatives.
  • Developed procedures and workflows to enhance team performance.
  • Partnered with architects on furniture selection and building standards.

Facility Manager

CIGNA Healthcare
Phoenix, AZ
06.1995 - 07.2007
  • Oversaw maintenance operations to ensure a safe environment, achieving substantial improvements in facility safety ratings.
  • Conducted regular facility audits, identifying areas for efficiency gains and implementing solutions that reduced operational costs.
  • Fostered relationships with vendors and contractors to streamline service delivery, enhancing operational efficiency across departments.
  • Negotiated contracts with service providers, securing favorable terms that optimized budget allocations and improved service quality.
  • Conducted detailed facility audits to pinpoint inefficiencies, enabling targeted improvements that significantly reduced operational costs.

Director Real Estate Services

Schaller Anderson
Phoenix, AZ
08.2004 - 01.2007
  • Facilitated collaboration among teams through promotion of open communication channels.
  • Oversaw budgeting and financial planning for real estate projects.
  • Established vendor relationships to secure favorable terms for materials and services.
  • Created comprehensive project plans detailing timelines, goals, budgets, staffing needs, and requirements.
  • Managed all new Medicaid projects nationwide.
  • Collaborated with attorneys on lease agreements within portfolio.
  • Engaged with potential landlords and building engineers for property assessments.
  • Coordinated with business leads to identify design needs and collaborated with architects for floor plan approvals.

Education

General Studies

Glendale Community College
Glendale, AZ
06.1980

Skills

Stakeholder engagement

  • Cross-functional collaboration
  • Project planning and management
  • Strategic planning
  • Change management
  • Expense tracking
  • Customer satisfaction
  • Financial objectives achievement

Skills

Experienced, Experienced, Experienced, Experienced

Timeline

Manager, Property Administration

CVS/Aetna
10.2018 - 12.2024

Senior Portfolio Manager

Aetna Healthcare
09.2007 - 10.2018

Director Real Estate Services

Schaller Anderson
08.2004 - 01.2007

Facility Manager

CIGNA Healthcare
06.1995 - 07.2007

General Studies

Glendale Community College
Mary Ferguson
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