Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mary Fields

West Hartford

Summary

Dynamic and results-oriented professional with extensive experience in partnership development and operations management, notably at Saint Francis Hospital and Medical Center. Excelled in building customer relationships and optimizing workflows, leveraging skills in data analysis and strategic planning. Proven track record of enhancing partner relations and team productivity through innovative strategies and effective communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Partner Success Manager

Nest Collaborative
02.2023 - 12.2024
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Monitored partner performance and provided feedback on areas of improvement.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Prepared and presented reports on status of projects and initiatives.
  • Developed and implemented strategies to enhance partner relations.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Streamlined internal processes, fostering improved efficiency and productivity within the firm.
  • Collaborated with colleagues and support staff to maximize team efficiency.

Baby-Friendly/Prepared Childbirth Coordinator

Saint Francis Hospital and Medical Center
01.2020 - 02.2023
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Kept high average of performance evaluations.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
  • Played key role in rebranding efforts, coordinating between design teams and marketing to ensure cohesive and impactful launch.

RN-Maternal Infant Units

Saint Francis Hospital and Medical Center
05.2015 - 02.2023
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Education

Associate of Science - Nursing

Goodwin College
East Hartford, CT
05-2014

Skills

  • Customer relationship building
  • Operations management
  • Partnership development
  • Data analysis
  • Knowledgeable in Google, Webex, Zoom, Teams, Microsoft
  • Innovation mindset
  • Strategic planning
  • Conflict resolution
  • Sales strategy development
  • Workflow optimization

Accomplishments

  • Supervised team of 6 staff members.
  • Achieved Baby-Friendly Designation for Saint Francis Hospital and Medical Center in September 2021.
  • Achieved Gold Level Safe Sleep Certification for Saint Francis Hospital and Medical Center in January 2021.

Certification

  • BLS-I, American Heart Association; 2021
  • CLC, Academy of Lactation Policy and Practice, Inc; 2015
  • CCE (ACBE); Academy of Birth Educators; 2019
  • DTP Instructor; Dancing Through Pregnancy 2019

Timeline

Partner Success Manager

Nest Collaborative
02.2023 - 12.2024

Baby-Friendly/Prepared Childbirth Coordinator

Saint Francis Hospital and Medical Center
01.2020 - 02.2023

RN-Maternal Infant Units

Saint Francis Hospital and Medical Center
05.2015 - 02.2023

Associate of Science - Nursing

Goodwin College

Similar Profiles

CREATE PROFILE
Mary Fields