Mary Fieser
Redmond,WA
Summary
Dedicated purchasing professional specializing in logistics coordination, vendor relations and inventory management. Organized and proactive with remarkable project management, communication and planning abilities. Exceptional leader skilled at reducing costs and increasing department efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Purchasing Manager
Pineapple Hospitality Company dba Staypineapple Hotels
01.2020 - Current
- Oversee and Support 10 hotels (and growing) 1055 keys total
- Source and Responsible Sourcing all OS&E and FF&E for hotels
- Support our management company in all transitions to Staypineapple Hotels
- Operate and Manage our companies Warehouse of over 200 items of branded goods for hotels
- Pull all orders for our Hotels, Retail Ecomm, and Headquarters
- Delivery warehouse goods to ALL local hotels and FedEx
- Manage all Logistics of deliveries to our properties and headquarters
- Created strong workflow systems to support brand integrity and directly worked with I.T to supply updated systems
- We do not have a GPO, manual work but I created better automations with Monday.com, Neartail, and Make.com
- Inventory management
- Negotiations of Agreements and some Contracts
- Creating National Support for our hotels
- Brand Integrity and Standardization with Executive and Senior Level Staff
- Captain of our Green Team for our Hotels and on the Headquarters Impact Team with our President
- Safety Captain for our Hotels and on the Headquarters Safety Team with our VP of People & Culture.
Office Manager
11.2015 - 01.2021
- Oversee and Support an office of 84, Manager a team of 3
- Direct Support Executive Leadership Team and Directors for organization
- Temporary Procurement and Chain Supply Manager for Corporation
- Lead Safety Trainer for Corporation
- Manage and Maintain calendars for EO and Office Meeting Spaces
- Create and Develop office programs and events
- Design office flyers, email headers, and google sites
- Administrate Lead on Business Continuity and Health and Safety Committee
- Designed and Execute Office Orientation
- Records Retention Guru
- Maintain proper levels Office supply and Inventory
- Design systems and practices to ensure the office runs smoothly
- Answering phones and other basic administrative duties.
Overnight Manager & Assistant Front Office Manager
Hyatt at Olive 8 & Grand Hyatt
03.2013 - 11.2015
- Assisted Front Office Manager & Operation Hotel Executive Team with front desk operations and communication
- Prepared weekly employee schedules
- Assisted with new hire training session
- Frequently interacted with guests and sought feedback
- Reviewed guest feedback online and on hotel website
- Prepared daily financial reports
- Established long-term relationships with corporate clients
- Oversaw hotel staff performance and assisted with the preparation of staff assessments
- Worked with sales team on group and sport team bookings guest bookings
- Supervised hotel staff and worked to resolve staff issues
- Sought to resolve conflicts in a professional courteous manner
- Maintained inventories of hotel supplies and prepared purchase orders
- Processed invoices and assisted with guest payment issues
- Answered phones and responded to email inquiries
- Took accurate reservations utilizing Opera.
Business Travel Sales Coordinator, Front Desk Supervisor, Safety Committee
W Seattle Hotel
02.2008 - 03.2013
- Complete DBR (Daily Business Reports) daily for Sales meeting and distribute to Directors/Executive offices
- Weekly transient forecasting sent to executives and directors for scheduling and production
- Personalize reservations, travel itinerary, expense reports, and billing inquires for business travelers coming/going to property
- Created a monthly newsletter for business travelers with blackout dates, restaurant suggestions, and Seattle travel tips
- Produce PowerPoint presentations for regional sales reps, maps, and internal brand documents
- Created filing and labeling system for GDS/Local contracts, Account summaries, goals, daily work, and reports
- Edit and proof read contracts, proposals, presentations, group resumes, and files
- Assist group sales in site tours, I-Pad presentations, and presentation folders for handout
- Assist our Convention Services Manager on detailing group arrivals with reservations, billing, modifications to arrivals, and more
- Lead Coordinator; assign all incoming leads to the appropriate sales managers with the special markets & follow up with GDS
- Starwood Preferred Guest, Starwood Preferred Planner, and Starwood Preferred Business account manager and communicator
- Organize meetings and staff data for department while keeping business travelers satisfied for every experience
- Organize Tipsy Tuesday Event: Small event dedicated to Business Travelers/CEO/VIPs/monthly
- Representative for Executive, Sales, Accounting offices ensuring departments are educated and practicing daily safety
- Distribute Meetings Minutes to General Manager, Executives, Directors, and Human Resources within 3 days of meeting
- Ensure Safety Committee is effectively communicating their activities throughout the hotel
- Report unsafe conditions, acts, and practices immediately
- Serve as a department Safety Resource during committee service
- Monitor audit sheet and identify high-risk areas
- Assist Incentive safety committee with any activities, games, and program to educate hotel
- Assist in arranging the meeting (space, set-up, and snacks).
Front Desk Manager
Denali Fitness
01.2005 - 03.2013
- Oversaw all daily functions, including the hiring, scheduling(staff of 15), and coordination of front desk activities
- Organize the filing system to assist in the promotion of membership sales and event activities
- Administrative detail on inventory control, marketing concept design, and the development of new sales products
- Assisted with club promotion sand develop workshops for members and staff
- Perform basic and intermediate level maintenance and repairs on equipment and facility
- In charge of membership sales, money collection, and opening/closing the facility daily.
Overnight Supervisor
The Westin Hotel
09.2005 - 02.2008
- Aided in opening the Hotel
- Help implement and followed new operating procedures
- Followed cash handling procedures at the hotel front desk, and retail shop
- Wrote daily reports to be emailed to all management
- Ensured Lobby cleanliness and presentation.
Education
Supply Chain Management Fundamentals -
ASCM Certificate Programs
01.2021
Bachelors of Fine Arts in Dance -
Western Michigan University
04.2004
Skills
- Purchase Order Management
- Supplier Relationship Management
- Vendor Relationship Management
- Supply Chain Management
- Inventory Coordination
- Cost Reduction
- Team Leadership
- Problem-solving abilities
- Time Management
- Adaptability and Flexibility
Certification
- First Aid & CPR Certified, Seattle CPR, 10/2019, 10/2021
- OSHA 30hr General Industry Certificate, 360 Training, 10/2020
References
- Kimberly Nichols, Senior HR Manager, 425.677.5915
- Anthony Chilcote, Property Manager, 253.348.0342
- Mandy Kan, 808.234.3826
Timeline
Purchasing Manager
Pineapple Hospitality Company dba Staypineapple Hotels
01.2020 - Current
Office Manager
11.2015 - 01.2021
Overnight Manager & Assistant Front Office Manager
Hyatt at Olive 8 & Grand Hyatt
03.2013 - 11.2015
Business Travel Sales Coordinator, Front Desk Supervisor, Safety Committee
W Seattle Hotel
02.2008 - 03.2013
Overnight Supervisor
The Westin Hotel
09.2005 - 02.2008
Front Desk Manager
Denali Fitness
01.2005 - 03.2013
Supply Chain Management Fundamentals -
ASCM Certificate Programs
Bachelors of Fine Arts in Dance -
Western Michigan University
- First Aid & CPR Certified, Seattle CPR, 10/2019, 10/2021
- OSHA 30hr General Industry Certificate, 360 Training, 10/2020
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