Mary Fitch
Spokane
Summary
I am seeking a challenging and exciting opportunity to expand my career path. A position where I can effectively use my life skills and problem-solving would be most beneficial. I am confident that I would bring many unique qualities to your company and welcome opportunities for growth and improvement.
Overview
19
19
years of professional experience
Work History
Virtual Receptionist
Sound Telecom
07.2024 - Current
- Provided high-level customer service through effective communication and problem-solving skills.
- Managed a high volume of inbound calls, providing efficient service and support for clients and colleagues.
- Reduced miscommunication errors by diligently verifying contact information and message content with callers before ending each call.
Substitute teacher
Spokane Public Schools
08.2021 - 06.2024
- Substitute teacher, Spokane District 81. Teach various grades and locations. In charge of classrooms, adhere to daily routines. Ensure student safety and well-being.
Paraeducator
Spokane Public Schools
04.2013 - 08.2021
- Paraeducator, Spokane District 81. Special-Education, grades kindergarten through third grade. Assist teacher with academics. Rigorous routine, diapering, feeding. Administer medications and provide a safe environment for students.
Retail specialist
Bath & Body Works
09.2010 - 11.2014
- Retail specialist. Customer satisfaction, sales, cashier, stocking, inventory, floor sets.
Massage Therapist
04.2007 - 05.2010
- Self-employed masseuse. Swedish massage techniques, grass roots marketing. Accept both cash and insurance claims. Bookkeeping, insurance coding, billing, inventory.
Education
Bachelor of Arts - Elementary Education
Whitworth University
04.2021
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Spokane Falls Community College
06.2018
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Monroe High School
06.1999
Skills
- Provide exceptional service
- Attention to detail
- Team player
- Strong organizational skills
- Empathy and patience
- Time management expertise
- Customer Service-oriented
Timeline
Virtual Receptionist
Sound Telecom
07.2024 - Current
Substitute teacher
Spokane Public Schools
08.2021 - 06.2024
Paraeducator
Spokane Public Schools
04.2013 - 08.2021
Retail specialist
Bath & Body Works
09.2010 - 11.2014
Massage Therapist
04.2007 - 05.2010
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Spokane Falls Community College
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Monroe High School
Bachelor of Arts - Elementary Education
Whitworth University
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