Mary Fitch
Spokane
Summary
I am seeking a challenging and exciting opportunity to expand my career path. A position where I can effectively use my life skills and problem-solving would be most beneficial. I am confident that I would bring many unique qualities to your company and welcome opportunities for growth and improvement.
Overview
19
19
years of professional experience
Work History
Virtual Receptionist
Sound Telecom
Spokane, WA
07.2024 - Current
- Provided high-level customer service through effective communication and problem-solving skills.
- Managed a high volume of inbound calls, providing efficient service and support for clients and colleagues.
- Reduced miscommunication errors by diligently verifying contact information and message content with callers before ending each call.
Substitute teacher
Spokane Public Schools
Spokane
08.2021 - 06.2024
- Substitute teacher, Spokane District 81. Teach various grades and locations. In charge of classrooms, adhere to daily routines. Ensure student safety and well-being.
Paraeducator
Spokane Public Schools
Spokane
04.2013 - 08.2021
- Paraeducator, Spokane District 81. Special-Education, grades kindergarten through third grade. Assist teacher with academics. Rigorous routine, diapering, feeding. Administer medications and provide a safe environment for students.
Retail specialist
Bath & Body Works
09.2010 - 11.2014
- Retail specialist. Customer satisfaction, sales, cashier, stocking, inventory, floor sets.
Massage Therapist
04.2007 - 05.2010
- Self-employed masseuse. Swedish massage techniques, grass roots marketing. Accept both cash and insurance claims. Bookkeeping, insurance coding, billing, inventory.
Education
Bachelor of Arts - Elementary Education
Whitworth University
04.2021
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Spokane Falls Community College
06.2018
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Monroe High School
06.1999
Skills
- Provide exceptional service
- Attention to detail
- Team player
- Strong organizational skills
- Empathy and patience
- Time management expertise
- Customer Service-oriented
Timeline
Virtual Receptionist
Sound Telecom
07.2024 - Current
Substitute teacher
Spokane Public Schools
08.2021 - 06.2024
Paraeducator
Spokane Public Schools
04.2013 - 08.2021
Retail specialist
Bath & Body Works
09.2010 - 11.2014
Massage Therapist
04.2007 - 05.2010
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Spokane Falls Community College
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Monroe High School
Bachelor of Arts - Elementary Education
Whitworth University