Mary Flagg Rollison
Baltimore,MD
Summary
Highly motivated with a strong work ethic, looking to use my customer service, organizational, and time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Co-owner of The Property Chicks
The Property Chicks
Baltimore, MD
08.2023 - Current
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Updated tenant and unit information to keep current in housing database.
- Completed lease applications and verifications, notifying prospects of results.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Negotiated contracts with vendors and service providers.
Real Estate Agent
Union Preferred Realty
Baltimore, MD
10.2019 - 04.2024
- Managed real estate transactions from initiation to closing.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Showed residential properties and explained features, value and benefits of available homes.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Maintained current and accurate CRM database of prospective customers.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Maintained updated knowledge of local real estate markets.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Education
Associate of Arts - Business Management
Baltimore City Community College
Baltimore, MD05-1993
Skills
- Customer Retention
- Policy and procedure implementation
- Operations Management
- Records Management
Certification
- Real Estate License
Timeline
Co-owner of The Property Chicks
The Property Chicks
08.2023 - Current
Real Estate Agent
Union Preferred Realty
10.2019 - 04.2024
Associate of Arts - Business Management
Baltimore City Community College