Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Flagg Rollison

Baltimore,MD

Summary

Highly motivated with a strong work ethic, looking to use my customer service, organizational, and time management skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Co-owner of The Property Chicks

The Property Chicks
Baltimore, MD
08.2023 - Current
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Updated tenant and unit information to keep current in housing database.
  • Completed lease applications and verifications, notifying prospects of results.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Negotiated contracts with vendors and service providers.

Real Estate Agent

Union Preferred Realty
Baltimore, MD
10.2019 - 04.2024
  • Managed real estate transactions from initiation to closing.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Maintained current and accurate CRM database of prospective customers.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Maintained updated knowledge of local real estate markets.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.

Education

Associate of Arts - Business Management

Baltimore City Community College
Baltimore, MD
05-1993

Skills

  • Customer Retention
  • Policy and procedure implementation
  • Operations Management
  • Records Management

Certification

  • Real Estate License

Timeline

Co-owner of The Property Chicks

The Property Chicks
08.2023 - Current

Real Estate Agent

Union Preferred Realty
10.2019 - 04.2024

Associate of Arts - Business Management

Baltimore City Community College
Mary Flagg Rollison