Summary
Overview
Work History
Education
Skills
Timeline
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Mary Fleming

Kansasville,WI

Summary

Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits. Strong business acumen, attention to detail, excellent communication and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Business Assistant

Heartland Dental
03.2015 - Current
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Engaged with customers to build business relationships.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
  • Enhanced customer experience using all omnichannel offerings.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
  • Researched, analyzed, and projected market data for potential markets.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Diploma - General Studies

J A Craig Senior High School
Janesville, WI
05.1982

Skills

  • Business Controls
  • Business Administration
  • Business Requirements
  • Office Equipment

Timeline

Business Assistant

Heartland Dental
03.2015 - Current

Diploma - General Studies

J A Craig Senior High School

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Mary Fleming