Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrator
Crowley Fuels
05.2022 - Current
Optimize customer experience by delivering superior services and effectively troubleshooting issues.
Screen and transfer incoming calls, take down messages, and transmit information and documents to internal personnel.
Collect, validate, and distribute information to employees.
Computerize office activities, maintain customer communications, and track records through delivery.
Collect, arrange, and input information into database system.
Legislative Staffer
State Of Alaska
01.2022 - 05.2022
Enhanced legislative productivity by conducting thorough research and analysis on policy issues.
Supported legislator in drafting bills and resolutions, resulting in clearer language and improved legislation.
Managed constituent casework, effectively addressing concerns and resolving issues in a timely manner.
Organized meetings and events to foster communication between constituents and lawmakers, promoting transparency and engagement.
Prepared briefing materials for committee hearings, enabling informed decision-making by elected officials.
Assisted in the development of press releases, newsletters, and social media content to keep constituents informed about legislative activities.
Monitored local, state, and federal government actions for potential impact on the legislator''s agenda, ensuring proactive response to emerging issues.
Administrator
Spenard Builders Supply
05.2019 - 01.2022
Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours.
Increased team productivity by training new employees on proper cash handling procedures and best practices.
Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
Education
Applied Business
University of Alaska Fairbanks
Fairbanks, AK
05.2025
Skills
Customer Service
Promotional Support
Reliable and Punctual
Stocking and Receiving
Problem-Solving
Product Sales
Upselling
Office Administration
Merchandising Understanding
Verbal/Written Communication
Supplies Ordering
Presentation Creation
Guest Relations
Certification
Certified Propane Dispenser, Crowley Fuels - June 2023-current