Mary Franko
Las Vegas,NV
Summary
Proven track record of enhancing customer satisfaction and streamlining inventory management at Del Taco Inc. Demonstrates exceptional organizational skills and a strong work ethic, adept at multitasking and maintaining high cleanliness standards. Skilled in cash handling and customer service, consistently meets business needs with a flexible schedule. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Reliable and honest Job Title skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
6
6
years of professional experience
Work History
Store Environment Cleaner
Michaels Craft Store
08.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Cashier
Dollar Tree Stores
03.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Dishwasher
McKenzie Pizza
03.2021 - 12.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Stocker
Amazon
01.2021 - 02.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Shift Manager in Training
Del Taco Inc.
10.2018 - 12.2020
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Streamlined inventory management by conducting regular audits and maintaining accurate records.
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
- Implemented cost-saving measures without compromising service quality or employee satisfaction levels.
- Evaluated staff performance regularly, providing constructive feedback to help individuals grow professionally within their roles.
- Strengthened employee morale through regular communication, feedback, and recognition of accomplishments.
- Created a welcoming atmosphere for customers by maintaining clean facilities, professional service, and a focus on delivering an exceptional experience.
Education
Diploma -
Mira Loma Christian School
Riverside, CA06.2011
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Customer Service
- Reliability and punctuality
- Restroom Sanitation
- Supply Inventory Management
- Crew Management
- Strong Work Ethic
- Multitasking
- Organizational Skills
- Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Communication Skills
- Flexible Schedule
- Basic Mathematics
- Cash handling
- Money management
- Customer service
- Friendly and helpful
Timeline
Store Environment Cleaner
Michaels Craft Store
08.2023 - Current
Cashier
Dollar Tree Stores
03.2022 - 06.2022
Dishwasher
McKenzie Pizza
03.2021 - 12.2021
Stocker
Amazon
01.2021 - 02.2021
Shift Manager in Training
Del Taco Inc.
10.2018 - 12.2020
Diploma -
Mira Loma Christian School
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