Mary French
Doraville,GA
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 24 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Project Management Consultant
MFCF Management
06.2019 - Current
- Project Manager for CRM version upgrade project
- Developed and implemented project plans and budgets to ensure successful execution.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Collaborated with organizational teams to coordinate and organize inputs and logistics.
- Planned, designed, and scheduled phases for large projects.
- Developed training materials for end-users upon implementation of new tools or software applications as part of overall solution delivery process.
- Optimized resource allocation by identifying inefficiencies in current workflows and proposing solutions that maximized productivity without compromising quality or increasing costs.
Associate Director of Data Services
Cincinnati Ballet
09.2019 - 12.2023
- Provide Tessitura and associated product support and training to all Cincinnati Ballet staff
- Enhanced employee database usage and performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
Operations Director (IT/Database Manager)
Atlanta Ballet
09.2011 - 06.2019
- Coordinated separation of 6-member organizations from Woodruff Consortium to standalone TATL Consortium in conjunction with Tessitura Network Team
- Defined, implemented, and revised operational policies and guidelines.
Marketing Manager
Horizon Theatre
08.2010 - 09.2011
- Managed integration of existing business processes and databases to Tessitura and TNEW for implementation in conjunction with Woodruff IT and JCA Consultants
Individual Support Manager/Subscriptions and Teleservices Manager/Marketing and Development Data Administrator
Alliance Theatre
11.2007 - 08.2010
- Manage day to day functions of the Woodruff staffed Alliance Subscriptions Office
Ticket Services Manager
Theatre Works Silicon Valley
12.2003 - 08.2005
- Responsible for Subscription Renewals, Seating, Fulfillment and Database updates
Systems & Office Manager/Financial System Manager/Box Office Manager
San Jose Repertory Theatre
12.1999 - 12.2003
- Responsible for Administrative Technology growth, acquisition and deployment, network and hardware maintenance, software licensing and upgrades at two sites
Education
Master of Arts - Theatre History and Criticism
Ohio University
Athens05.1999
Bachelor of Arts - Theatre Performance
Winthrop University
Rock Hill, SC05.1998
Websites
Certification
- PROJECT MANAGEMENT INSTITUTE PMP, Project Management Professional Certification
- Agile Hybrid Project Pro, Micro Credential
Leadership Positions
- TLCC Planning Committee Leadership, 2018 & 2019, Finance & Operations Subcommittee user leadership responsible for guiding user-based team on Conference session content
- TATL Master License Holder, March 2017 – June 2019, Master Licensee Representative for a six organization Tessitura Consortium in Atlanta Georgia
- Tessitura Member Advisory Committee, 2017 – June 2019, One of fifteen representatives that work closely with the Tessitura development department and serve as a primary voice of the membership in the software development process.
Presentations
- TNinspire, “Just Start,” Tessitura Learning & Community Conference 2017, https://youtu.be/GsrNDbN-F94
- TLCC 2008 - 2018, Presentations on Tessitura topics related to Financial Reconciliation, Education Program integrations, Custom Additions, Creative Out of the Box solutions, Using standard features in Nonstandard ways.
Community Service
- Northwoods Area Neighborhood Association, Member, 05/2015- Present
- DART (Doraville Art), Treasurer, April 2019 - Present
- Doraville Pride, Member, February 2019- Present
- Project Management Institute Atlanta Chapter, Entertainment Forum Program Manager, January 2020- December 2021
- City of Doraville Sesquicentennial Committee, Community Member, January 2021- December 2021
- Northwoods Area Neighborhood Association, Board Member, Doraville GA, January 2008 – April 2015
MFCF Management Clients
Straz Center for Performing Arts, December 2023 - Present
Ensemble Arts Philadelphia, February 2024 - Present
Kimmel Center for Performing Arts, June 2023 - February 2024
Atlanta Ballet, March 2024 - Present
Past Clients
Colburn School
Doraville ART
The Maritime Aquarium
Horizon Theatre
The Long Center for Performing Arts
Tessitura Atlanta Tessitura Consortium
The Atlanta Opera
References
Available upon Request
Timeline
Associate Director of Data Services
Cincinnati Ballet
09.2019 - 12.2023
Project Management Consultant
MFCF Management
06.2019 - Current
Operations Director (IT/Database Manager)
Atlanta Ballet
09.2011 - 06.2019
Marketing Manager
Horizon Theatre
08.2010 - 09.2011
Individual Support Manager/Subscriptions and Teleservices Manager/Marketing and Development Data Administrator
Alliance Theatre
11.2007 - 08.2010
Ticket Services Manager
Theatre Works Silicon Valley
12.2003 - 08.2005
Systems & Office Manager/Financial System Manager/Box Office Manager
San Jose Repertory Theatre
12.1999 - 12.2003
Master of Arts - Theatre History and Criticism
Ohio University
Bachelor of Arts - Theatre Performance
Winthrop University
- PROJECT MANAGEMENT INSTITUTE PMP, Project Management Professional Certification
- Agile Hybrid Project Pro, Micro Credential
Similar Profiles
Anne El-HabreAnne El-Habre
Property Manager at Barkan Management Company & DBH ManagementProperty Manager at Barkan Management Company & DBH Management
Sheena Marie E. MarianoSheena Marie E. Mariano
Operational Specialist at Wanfang Management Technology Management, Inc.Operational Specialist at Wanfang Management Technology Management, Inc.
Mia LacroixMia Lacroix
Modeling at Wolves Management, Maggie Inc., Wanted ManagementModeling at Wolves Management, Maggie Inc., Wanted Management