Summary
Overview
Work History
Education
Skills
References
Timeline
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Mary Friedlein

Mary Friedlein

Leoma,TN

Summary

Office Administrator with 25+ years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phones and tackling staff requests. Friendly, respectful with positive attitude. I’m a person of integrity.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, vendor negotiations and contract management and payroll processing. Recognized for exemplary customer service and team collaboration.

Overview

29
29
years of professional experience

Work History

Office Administrator

Integrity Support Inc.
Nashville , TN
04.2022 - 01.2024
  • Coordinated and managed daily administrative operations of the office.
  • Accounting duties AP/AR transactions reconciliation
  • HR New hire process and on boarding
  • Payroll
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed. Provide customer service to agencies with EHR needs.

Front Office Receptionist

Faith Church
Florence , AL
02.2020 - 04.2022
  • Greeted visitors in a professional manner.
  • Answered phone calls, transferred calls, took messages, and provided information to callers.
  • Scheduled appointments for the Lead Pastor.
  • Process and submit financial reports to board members.
  • Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
  • Recorded church members and attendant data into Planning Center dashboard and Matrix Systems.
  • Oversee office equipment/supplies.

Office Manager

A10 Compressed Air Services Inc.
Greenville , SC
12.2015 - 01.2020
  • Developed and implemented office policies.
  • HR New hire onboarding and training
  • Customer Service.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Provided administrative support to management team including preparing reports and presentations.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank and credit card statements and creating journal entries.
  • Managed office inventory and placed new supply orders..
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Executive Director

Arbor Home Health Care/Hope Homes
Akron, OH
04.1995 - 11.2014
  • Developed and implemented strategic plans to ensure organizational growth.
  • Daily operations for the needs of 25+individuals with developmental disabilities.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Maintained policy compliance with Ohio DODD rules and regulations, maintaining and overseeing group homes, ensuring the health, safety, and care of the individuals, and managing all individual’s state/government funding.
  • Managed and directed 55+ employees. Including scheduling work hours, approving and submitting payroll, implemented and administer required training, and employee performance reviews.
  • Developed and maintain positive and professional relationships with Case managers, guardians, and client’s served.

Education

High School Diploma -

Garfield High School
Akron, OH
06-1990

Some College (No Degree) - Nursing

Akron University
Akron, OH

Skills

  • Administrative Management
  • Accounting
  • Quickbooks
  • HR Staff Hiring/Onboarding/Training
  • Payroll Processing
  • Customer Service
  • Documentation and Recordkeeping
  • Microsoft Office
  • Multitasking and Organization
  • Attention to detail

References

References available upon request.

Timeline

Office Administrator

Integrity Support Inc.
04.2022 - 01.2024

Front Office Receptionist

Faith Church
02.2020 - 04.2022

Office Manager

A10 Compressed Air Services Inc.
12.2015 - 01.2020

Executive Director

Arbor Home Health Care/Hope Homes
04.1995 - 11.2014

High School Diploma -

Garfield High School

Some College (No Degree) - Nursing

Akron University

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Mary Friedlein