Well-organized with experience in document review. Outstanding computer skills. Accomplished at thoroughly reviewing documents. Energetic and efficient with excellent time management abilities.
Overview
14
14
years of professional experience
Work History
Uber Partner
Self Employed
Meridian , ID
01.2018 - Current
Greeted passengers and provided a safe and comfortable ride to their destination.
Organized vehicle maintenance and ensured it was up to date with all required certifications.
Utilized GPS navigation systems to ensure timely arrival at destinations.
Provided customer service by answering questions, providing recommendations, and responding to feedback.
Maintained cleanliness of interior and exterior of vehicle.
Managed customer complaints professionally and courteously.
Office Support
Advanced Retail Products
Salem , OR
06.2015 - 09.2016
Provided general office support including filing, copying, faxing and mailing documents to clients or other parties involved in transactions.
Greeted visitors, answered and directed incoming calls, and provided general office support.
Provided general office support services including data entry and typing.
Provided general office support such as filing documents, ordering supplies, answering phones.
Advanced Support Representative
Cover Oregon Call Center (TEMP)
SALEM , Or
01.2014 - 05.2014
Provided technical support to customers via phone, email, and chat.
Assessed customer needs, identified issues, and provided solutions for customer inquiries.
Resolved escalated customer complaints in a timely manner.
Demonstrated strong problem-solving skills to diagnose and troubleshoot technical issues.
Assisted customers with their accounts, billing information, and product orders.
Sr. Loan Processor
Preferred Mortgage
Salem , OR
12.2010 - 11.2013
Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
Processed loan documents in a timely manner to meet closing deadlines.
Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
Verified credit reports for accuracy and completeness prior to loan approval.
Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
Developed relationships with real estate agents and brokers to increase referral business.
Assisted junior staff members with any questions they may have had about the loan process or procedures.