MARY GABRIELSON
Kansas City
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service, cooking and service and training fellow team members. Decades of experience in the food service and customer service environment as well of years of culinary experience. Work in an assisted living community and also private duty has lead to an excellent track record of resolving issues, increased customer satisfaction, and driving overall smooth and successful operations. Prepared to contribute skills and knowledge to help the team succeed and improve customer satisfaction by providing effective support.
Overview
17
17
years of professional experience
Work History
Deli Clerk and Cook
Walmart
10.2023 - 05.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Lunch Cook
Price Chopper
06.2016 - 11.2019
- Organized the dining room and serving line to ensure efficient diner flow during the lunch rush
- Provided attentive service and assessed guest needs ahead of time
- Assisted cashiers with customer payments and order documentation
- Kept track of the dining room's inventory and replenished it as needed
- Oversaw customer deliveries and assisted with order fulfillment to ensure customer satisfaction
- Helped customers with take-out orders
- Gave out product samples, answered questions, and assisted customers in finding what they needed
- Placed advertising signs and displays on shelves, counters, and tables
- Greeted customers and helped them with any questions they had
- Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager
- Prepared hot line food and food for snack display cases.
Certified Nursing Aide
Sunrise of Leawood
07.2007 - 07.2010
- Managed fellow co-workers and assigned tasks on daily schedules
- Built relationships with patients, caregivers, and healthcare teams in order to meet the goals of individual care plans
- Observed, documented, and communicated patient information to all team members
- Carefully and safely lifted patients from chairs to beds using mobility devices and mechanical lift equipment
- Checked patients' vital signs and recorded obtained information, noting any significant changes to report to head charge nurse
- Interacted enthusiastically with patients through positive engagement, active listening, and respectful conversations
- Assessed patient needs and obtained necessary care for medical and personal concerns in response to patient alarms and requests
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness
- Trained new care managers and helped everyone get to know each resident
- Supported diagnostic procedures by obtaining specimens, collecting vitals, and ensuring patient comfort in collaboration with physicians and nursing team members
- Volunteered to work extra shifts and overtime to ensure proper staffing and floor coverage during busy periods
- Took orders in the dining room and served residents in a timely manner
- Taking note of their favorite dishes and drink preferences.
Education
Mass Communications -
Northwest Missouri State University
Maryville, MOCertified Nurse Assistant -
MEDS CNA Training Programs
Independence, MO01.2007
High School -
Lincoln College Preparatory Academy (High School)
Kansas City, MO01.2002
High School -
Southeast High School
Kansas City, MO01.2002
Skills
- Problem resolution
- Ordering procedures
- Project organization
- Supervision
- Timely delivery
- Communication skills
- Food preparation and safety
- Food running
- Customer service
- Team building
- Relationship development
- Culinary talent
- Compassionate
- Trustworthy
- Efficient and reliable team player
- Adaptable
- Direct patient care
- Dementia and Alzheimer's knowledge
- Documentation
Timeline
Deli Clerk and Cook
Walmart
10.2023 - 05.2024
Lunch Cook
Price Chopper
06.2016 - 11.2019
Certified Nursing Aide
Sunrise of Leawood
07.2007 - 07.2010
Mass Communications -
Northwest Missouri State University
Certified Nurse Assistant -
MEDS CNA Training Programs
High School -
Lincoln College Preparatory Academy (High School)
High School -
Southeast High School