MARY GANT
Summary
What makes me unique from other applicants is my diverse skillsets/career background. My adaptability to perform in any situation is beneficial to the company. I am a driven, dedicated, and passionate person who completed a Master's degree in Health Professions from the University of Texas Medical Branch in August of 2022. The skills that I can utilize within your company are multitasking, interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Professional Scorer
Pearson VUE
Dover, DE
03.2024 - Current
- Streamlined assessment process for quicker results through consistent application of scoring rubrics.
- Collaborated with fellow scorers to maintain high level of inter-rater reliability, ensuring consistent evaluations.
- NAEP OP project and Texas Staar Field Test project
- Provided feedback on test items for potential revisions, contributing to overall content quality improvement.
- Evaluates student responses to open-ended questions in reliable manner and scores according to customer supplied scoring guide.
- Software used during projects was ePEN2 and OSCAR Scoring Systems
- Maintained confidential handling of sensitive information, adhering to strict data privacy policies and procedures.
- Exhibited strong attention-to-detail skills throughout entire scoring process, minimizing errors and inconsistencies in assigned projects.
Outreach Coordinator
LaSalle Network
Chicago, IL
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Contract remote position with Episource
- Advocate for Episource, managed 70 outbound calls with external vendors, providers, and hospitals.
- Utilize communication skills to collaborate with your national team members both nationally and globally.
- Answer provider questions and resolve their concerns with strategic solutions with the utmost care and empathy.
- Document your interactions with providers, hospitals, and more in Salesforce, ensuring accuracy and overall success in this role.
- Understanding medical terminology and healthcare documentation, formally document, coordinate and lead the implementation of updated quality assurance scorecards, clarify desired information, and research request updates when responding to provider inquiries.
Human Resources Coordinator
UTMB Healthcare Systems Staffing
Galveston, TX
05.2019 - 09.2020
- Maintaining records of personnel-related data in both paper and database and ensure all employment requirements are met
- Supported HR functions with emphasis on record keeping, data entry, project management, and general HR tasks in Peoplesoft and various software programs
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations
- Liaise with other departments or functions (payroll, IT, legal), primary duties with Human Resources Employee Records
- Provided assistance with medical staff Workmen's Compensation for management staff
- Provided assistance and retrieved/delivered legal documents for lawsuits from UTMB Legal Department
- Used various software such as PeopleSoft HCM, KRONOS Workforce Central, and other HR related platforms
- Experience is working with large and diverse groups remotely using Microsoft Teams, Zoom, or other video conferencing platforms
- Assisted Customers in procurement planning and project coordination by providing budgetary/cost analysis, project management, sourcing, technical & commercial recommendations, defining project scope and requirements, scheduling, and risk/benefit analysis information
- Provided information to Customer to ensure Customers' understanding of purchase order/contract requirements and obligations including Customer's responsibility, if applicable, for contract management and managing supplier performance
- Ensured that all procurement documents (i.e., bids/proposals, correspondence, purchase orders, amendments, etc.) are complete and properly organized, filed, recorded, stored, and archived in accordance with applicable policies and procedures
- Prepared purchase order/contract documents in accordance with approved templates/formats and ensures inclusion of all appropriate terms, conditions, and requirements
- Develops strong partnership with customers to proactively understand their ordering habits and trends to assist with their needs
- Serves as liaison between vendors, institution, and departments
- Handles routine inquiries regarding process and basic purchasing policies and procedures
- Provided high-level customer service in all interactions with internal and external customers
- Provided direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and treatment team
- Completed reminder calls to patients for scheduled appointments educated patient/responsible parties regarding billing process and any additional financial responsibilities including third-party benefits information
- Communicated with patients, referral source, UTMB physician, and clinical staff regarding any obstacle to access or authorization
- Provided screening, scheduling, and services to Covid patients
- Provided patients with Covid-19 test results and provided federal health and safety guidelines for positive Covid-19 results.
K-12 Substitute Teacher
Galveston Independent School District
Galveston, TX
01.2017 - 04.2018
- Manage class for permanent teacher, managing assignments, student needs and recordkeeping
- Taught classes with 40+ students from 5th grade Reading to 9th grade Algebra for 7 months.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Planned and implemented integrated lessons to meet national standards
- Graded and evaluated student assignments, papers, and course work
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Assigned, explained, and graded homework
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks
- Provided instruction for students in core subject areas
- Registrar with Texas Teachers and Texas Education Agency to obtain certification.
Procurement Coordinator
Dean Foods/Oak Farms
Houston, TX
01.2014 - 12.2016
- Maintained ongoing communication with suppliers to promote workflow, accounts receivable and payable, and respond to inquiries
- Project management skills utilized while working with various suppliers
- Ensured parts, pricing and delivery dates are correct when orders are received and placed
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills
- Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions
- Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions
- Drafted and delivered bid invitations to supplier firms
- Negotiated with vendors on freight costs, cutting shipping prices
- Oversaw inventory control, accounting, and supply reports
- Controlled a 1-million-dollar budget to procure supplies, mechanical parts, chemicals, plant contracts, outside services, and equipment
- Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog
- Project management experience
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs
- Performed competitive market and sales analysis and applied best practices to drive business strategy.
CPS Investigator II
Texas Department Of Family And Protective Services
Galveston, TX
12.2010 - 11.2012
- Investigated reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family member, and others; interviewing and examining children; assessing home environment; and gathering pertinent information from other sources
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case
- Determined action to be taken to remove or to reduce an immediate threat to the safety of the child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources
- Developed and maintained effective working relationships between Child protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources
- Conducted in-depth assessments to determine removal or to reduce an immediate threat to the safety of the child, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources
- Entered contact, documentation information and narratives into the Information Management Protecting Adults and Children System within required agency time frame
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Collaborated with community program leaders and advocates to make resources accessible to those in need
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources
- Remained objective in handling each case, especially when children and families were in high-stress situations
- Promoted and demonstrated appropriate respect for cultural diversity among coworkers and all work-related contacts
Human Resource and Office Coordinator
Port of Galveston
Galveston, TX
11.2002 - 04.2011
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements
- Assisted the Public Relations Manager and Marketing Department to promote shipping, Port services, and future cruise business to vendors and customers
- Participated in various cruise ship christening ceremonies with port staff, vendors, and travel agencies hosted by Carnival Corporation
- Planned trade shows and vendor fairs for clients and partners to attend
- Trained new employees in administrative procedures, company policies and performance standards
- Approved with the Transportation Workers Identification Credentials
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks
- Organized benefits fair during open enrollment, and coordinated with outside vendors, medical providers, insurance, and investment companies to educate, add, or change employees' benefits
- Supported human resources staff with new hire orientations and monthly departmental meetings
- Maintained human resources information system and kept employee files up to date and accurate
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process, and drafting offer letters
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Created new positions and duties within the company
- Created and developed Port Tariff Clerk position that created an influx of new and substantial revenue to the company
- Project management experience
Education
Master of Science - Health Professions
The University of Texas Medical Branch
Galveston, Texas08.2022
Bachelor of Science - Psychology
University of Houston – Clear Lake
Houston, TexasAssociate of Arts - General Studies
Galveston College, UNIVERSITY OF TEXAS MEDICAL BRANCH
Galveston, Texas, TXSkills
- Acquisition Management
- Healthcare Terminology
- Objective Data Analysis
- Computer: Extensive Knowledge of Microsoft Word, Excel, PowerPoint
- Customer Service Skills
- Classroom Management Techniques
- Time Management Skill
- Project Management
- Problem Solving
- Salesforce
- Interpersonal Skills
- Accounts Payable and Accounts Receivable
- Human Resources Management Systems PeopleSoft
- Legal Processes
- Customer Service
- Organizational Skills
- Multi-Tasking
- Healthcare Policy and federal, state, and local regulations
Timeline
Professional Scorer
Pearson VUE
03.2024 - Current
Outreach Coordinator
LaSalle Network
08.2023 - Current
Human Resources Coordinator
UTMB Healthcare Systems Staffing
05.2019 - 09.2020
K-12 Substitute Teacher
Galveston Independent School District
01.2017 - 04.2018
Procurement Coordinator
Dean Foods/Oak Farms
01.2014 - 12.2016
CPS Investigator II
Texas Department Of Family And Protective Services
12.2010 - 11.2012
Human Resource and Office Coordinator
Port of Galveston
11.2002 - 04.2011
Master of Science - Health Professions
The University of Texas Medical Branch
Bachelor of Science - Psychology
University of Houston – Clear Lake
Associate of Arts - General Studies
Galveston College, UNIVERSITY OF TEXAS MEDICAL BRANCH