Detail-oriented professional with a proven track record at New York Life Insurance Co, excelling in accuracy and precision. Demonstrated strong multitasking abilities while enhancing office efficiency through effective file management and data validation. Committed to maintaining high-quality records and fostering a welcoming environment for clients and visitors.
Overview
20
20
years of professional experience
Work History
Data Clerk
Garland ISD
04.2014 - 06.2017
Trained new employees on company-specific software applications, promoting a smooth onboarding experience for incoming staff.
Conducted regular database maintenance activities, ensuring optimal performance levels were sustained over time.
Maintained high-quality data records by consistently updating and organizing information in databases.
Mastered various software programs for efficient data input and analysis, increasing overall productivity.
Receptionist
New York Life Insurance Co
01.1997 - 04.2007
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.