Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Mary Garris

Revenue Cycle Leader
Lancaster ,SC

Summary

Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of [Type] production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

21
21
years of professional experience

Work History

Director, Patient Accounting-PBO

Advocate Health/ Atrium Health
06.2019 - Current
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Manager, Patient Financial Services

Advocate Health/ Atrium Health
02.2006 - 12.2018
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Supervisor, Patient Financial Services

Advocate Health/ Atrium Health
01.2003 - 07.2006
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Skills

  • Business Administration
  • Business Planning
  • Contract Management
  • Contract Negotiation

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Timeline

Director, Patient Accounting-PBO

Advocate Health/ Atrium Health
06.2019 - Current

Manager, Patient Financial Services

Advocate Health/ Atrium Health
02.2006 - 12.2018

Supervisor, Patient Financial Services

Advocate Health/ Atrium Health
01.2003 - 07.2006

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Mary Garris Revenue Cycle Leader