Mary Geer
Oklahoma City,OK
Summary
Seasoned, results producing sales and management professional dedicated to continuous improvement in the face of changing markets. Excels at relationship building and proactive in managing conflict. Authorized to work in the US for any employer
Overview
22
22
years of professional experience
Work History
Sales and Marketing Director
The Veraden
12.2018 - 03.2024
- 2023 awarded inaugural Sales and Marketing Director of the year
- Regional Sales Leader of 8 in 2019, 2020, 2021, 2022, 2023
- 5 of 60 in average occupancy for 2023
- Planned and executed events and marketing programs, producing qualified prospects and expanding the community's presence
- Proactively managed CRM database, tracking communication and information of prospective residents.
Director Of Sales And Marketing
Mansion At Waterford
08.2018 - 11.2018
- Consulted with families on their assisted living and memory support needs and preferences
- Collaborated with department managers to achieve goals, correct problems and improve services
- Reviewed documentation for compliance with requirements and accuracy of information
- Built productive relationships with industry partners and referral sources.
Store Manager
Famous Footwear
05.2016 - 08.2018
- Consistently met all metrics and increased sales volume 9%
- Planned budgets and authorized payments and merchandise returns
- Scheduled and led weekly store meetings for all employees
- Hired, trained and evaluated personnel in sales and marketing.
Business Manager/Community Liaison
Elmcroft Senior Living
06.2013 - 12.2015
- Toured prospective residents with a conversion of over 90%
- Administered private billing, payroll, AP, and AR verifying that proper procedures were followed
- Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident
- Developed and enforced company policy and procedures relating to all phases of Human Resources activity
- Participated in facility surveys and inspections made by authorized governmental agencies with zero deficiencies
- Directed and coordinated marketing activities to promote facility and services.
Store Manager
Catherine's
05.2012 - 06.2013
- Increased sales volume by 12% in under 1 year
- Chosen as regional "Selling Excellence" representative
- Increased profits through effective sales training and troubleshooting profit loss areas
- Provided an elevated customer experience to generate loyal clientele.
Guest Service Team Leader
Target
06.2008 - 05.2012
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals
- Exceeded company objectives with REDcard results, consistently in the top 5% of the company
- Determined customer needs by asking relevant questions and listening actively to the responses.
Manager
Bennigan's
01.2002 - 05.2008
- Actively participated in ongoing customer service programs to build sales and rapport in the community
- Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Education
Associate of Science - Business Administration
Oklahoma City Community College
Skills
- Strategic Planning
- Senior Living Specialist
- Exceptional interpersonal skills
- Consistently meets goals
- Management collaboration
- Excellent time management skills
- Competitive and strategic planning
- Promotes positive environment
Personal Information
Title: Director Of Sales And Marketing
Timeline
Sales and Marketing Director
The Veraden
12.2018 - 03.2024
Director Of Sales And Marketing
Mansion At Waterford
08.2018 - 11.2018
Store Manager
Famous Footwear
05.2016 - 08.2018
Business Manager/Community Liaison
Elmcroft Senior Living
06.2013 - 12.2015
Store Manager
Catherine's
05.2012 - 06.2013
Guest Service Team Leader
Target
06.2008 - 05.2012
Manager
Bennigan's
01.2002 - 05.2008
Associate of Science - Business Administration
Oklahoma City Community College
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