Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Mary Gentry

Mary Gentry

Klamath Falls,Oregon

Summary

Proficient Sous Chef highly effective at operating in fast-paced, demanding environments. Adaptable professional with success handling any challenge. 30 plus-year background in high-end restaurant industry. Forward-thinking professional offering more than 30 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent High-performing Chef offering 30 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with various cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational English skills. High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation. Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows. Meticulous Sous chef eager to create unique and delicious dishes. Strong communication and interpersonal skills with good understanding of seamless dining experience for customers. Creative and dedicated to staying up-to-date with food trends. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Chef/Sous Chef position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Wardrobe Supervisor

Black Hawk Casino By HYATT
Black Hawk, CO

Lead Line Cook

Fitzgeralds
Black Hawk, CO

Line Cook

Mardigras Casino
Black Hawk, CO

Certified Medical Assistant

Klamath Open door Family Practice
Klamath, Falls Oregon
05 2023 - 01 2024

Providing the best medical care in the basin.

  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Prepared and administered medications to alleviate patient symptoms.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.

Daycare Manager

National Fitness and Racquetball Club
Klamath Falls, Oregon
11 2018 - 11 2022
  • Improved daycare operations by implementing efficient scheduling and staff management strategies.
  • Monitored staff-to-child ratios per licensing standards confirming adherence to mandated guidelines at all times ensuring a safe environment for children in attendance.
  • Handled conflict resolution amongst team members ensuring a harmonious workplace atmosphere conducive to delivering exceptional care.
  • Built strong relationships with parents through open communication channels, resulting in increased trust and confidence in the daycare''s services.
  • Maintained a safe, nurturing environment for children through diligent monitoring of facilities and strict adherence to safety protocols.

Cashier

The Home Depot
Klamath Falls, Oregon
02 2017 - 11 2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

AM Lead Cook

Quail Park Memorycare
Klamath Falls, Oregon
02 2016 - 02 2017
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Streamlined prep work by organizing kitchen stations effectively and training junior staff on best practices for efficient workflow.
  • Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.
  • Oversaw proper storage procedures for perishable items, ensuring freshness and minimizing spoilage risks.
  • Maximized ingredient usage by developing creative daily specials that showcased seasonal produce and reduced food costs.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Mentored junior staff members in culinary techniques, fostering an environment of continuous learning within the team.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
  • Collaborated with fellow cooks to create unique culinary offerings that incorporated regional flavors and local ingredients.

Cake Decorator

Sherms Thunderbird Market
Klamath Falls Oregon
07 2017 - 10 2017
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Managed material inventory and ordered new materials when needed.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
  • Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
  • Expanded the bakery''s offerings by introducing various frosting techniques, leading to more diverse product options for customers.
  • Improved bakery sales by creating innovative cake designs for holidays and special events.

Daycare Cook

Our Place To Grow
Klamath Falls, Oregon
02 2015 - 02 2017
  • Streamlined mealtime processes by developing and implementing efficient cooking routines and schedules.
  • Enhanced children''s nutrition by preparing and serving balanced meals according to dietary guidelines.
  • Kept accurate records of all meals served daily, allowing management to monitor expenses and make informed budgetary decisions.
  • Facilitated smooth operations during events at the daycare center, providing catering services for parties or other gatherings as needed.
  • Managed inventory effectively, ordering supplies in a timely manner while staying within budget constraints.
  • Upheld high levels of customer satisfaction by communicating effectively with parents regarding their children''s dietary preferences and concerns.
  • Decreased foodborne illnesses with vigilant adherence to proper food storage techniques and temperature control measures.
  • Collaborated with daycare staff to accommodate special dietary needs and restrictions for individual children.
  • Reduced food waste by efficiently planning and executing meal preparation, ensuring optimal use of ingredients.
  • Elevated the daycare''s reputation for nutritious, quality meals by consistently delivering well-made dishes that appeal to children''s tastes.

Casino Hostess

Peppermill
Reno, Nevada
02 2013 - 12 2015
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.

AM Lead/Buffet Cook

Marriott Hotels And Resorts
Golden, CO
05.2007 - 06.2012
  • Enhanced customer satisfaction by consistently preparing and presenting high-quality buffet dishes.
  • Reduced food waste by effectively managing ingredient inventory and accurately estimating daily needs.
  • Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
  • Collaborated with the culinary team to develop new menu items for seasonal specials and promotional events.
  • Increased efficiency in the kitchen by streamlining prep tasks and organizing workstations for optimal productivity.
  • Assisted with training new hires, ensuring they were familiar with buffet cook duties and responsibilities.
  • Demonstrated strong multitasking abilities by effectively managing multiple dishes simultaneously during peak hours.
  • Ensured proper food temperatures were maintained throughout service, preserving dish quality and preventing potential health hazards.
  • Actively contributed to creating a positive work atmosphere, fostering teamwork among fellow cooks and staff members.
  • Continuously improved culinary skills through ongoing training sessions, workshops, and industry research.
  • Exhibited excellent time management abilities by closely monitoring cooking times to prevent overcooked or undercooked dishes.
  • Adhered to portion control standards when plating meals, reducing excess costs associated with waste or inconsistent serving sizes.
  • Addressed customer inquiries and concerns promptly, maintaining a high level of professionalism at all times.
  • Performed routine equipment maintenance checks to ensure longevity of appliances while minimizing chances of breakdowns or malfunctions during service hours.
  • Played an integral role in achieving overall restaurant success by regularly meeting or exceeding performance metrics related to food quality, presentation, and timeliness of service delivery.
  • Implemented creative plating techniques that elevated the visual appeal of buffet offerings, resulting in increased guest satisfaction scores.
  • Maintained open communication lines with front-of-house staff regarding special dietary requests or allergen concerns from guests.
  • Contributed innovative ideas for buffet layout and design to enhance guest experience.
  • Provided valuable input during menu planning meetings, offering suggestions based on seasonal ingredients and popular culinary trends.
  • Successfully managed a diverse array of buffet stations, including carving stations, made-to-order omelets, and dessert displays.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Monitored food temperatures throughout preparation and serving process.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.

Bakery Supervisor

Walmart Superstore
Fort Collins, CO
06.2003 - 02.2005
  • Enhanced bakery operations by effectively supervising and coordinating staff duties.
  • Increased customer satisfaction by maintaining a clean and organized workspace.
  • Streamlined bakery processes for improved efficiency and productivity.
  • Elevated product quality with diligent oversight of ingredient storage and handling.
  • Promoted a positive work environment through effective communication and conflict resolution strategies.
  • Conducted regular equipment maintenance checks, mitigating downtime due to malfunctions or repairs.
  • Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
  • Oversaw bakery department, supervised staff and delegated daily tasks.

Wardrobe Supervisor/PBX Director

Prairies Edge Casino
Granite Falls, MN
10.2002 - 03.2003
  • Enhanced wardrobe organization by implementing a color-coded system and efficient storage solutions.
  • Reduced costume repair time by training team members in proper maintenance and handling techniques.
  • Ensured timely completion of projects by effectively managing schedules for fittings, alterations, and repairs.
  • Collaborated with directors to develop wardrobe concepts that aligned with the artistic vision of each production.
  • Streamlined communication between departments by maintaining detailed records of wardrobe inventory and usage.
  • Maintained high levels of cleanliness within the wardrobe department, promoting a healthy work environment for staff and performers.
  • Increased accuracy in costume design by conducting thorough research on historical clothing styles and materials.
  • Enhanced performer comfort with careful attention to fitting adjustments and fabric selection.
  • Assisted in budget management, sourcing cost-effective materials while maintaining quality standards.
  • Developed strong relationships with vendors to secure discounts on bulk purchases, reducing overall expenses for productions.
  • Supervised the creation of custom costumes from concept to completion, ensuring consistency with design sketches and director input.
  • Diligently maintained essential sewing equipment, optimizing performance for seamless alterations during show runs.
  • Conducted routine inspections of costumes for wear-and-tear or damage, promptly addressing any issues before performances.
  • Safeguarded cast safety during quick changes with thorough knowledge of emergency procedures and backstage protocols.
  • Managed time-sensitive deadlines under pressure while maintaining keen attention to detail during fast-paced dress rehearsals and live performances.
  • Used sewing machines to execute simple alterations and repairs on clothing.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.

Sous Chef

Isle Of Capri Casino And Resorts
Black Hawk, Co
05.1999 - 06.2001
  • Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
  • Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
  • Assisted in the development of staff training programs, improving overall consistency and efficiency within the kitchen environment while fostering professional growth among junior team members.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Monitored food and labor costs to verify budget targets were met.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.

Education

Certified Medical Assistant - Medical Assistant

Klamath Community College
Klamath Falls, OR
07.2022

Diploma - Basic Studies

Lakewood Senior High School
Lakewood, CO
06.1984

AOS Culinary Arts - Culinary Arts

Red Rocks Community College/Warren Occupational TechnicalCenter
Golden, CO
05.1983

Skills

  • Food Preparation
  • Food Safety
  • Inventory Management
  • Menu Memorization
  • Plating
  • Portion Control
  • Catering Background
  • Food Spoilage Prevention
  • Heavy Lifting
  • Culinary Trends Monitoring
  • Kitchen Equipment Operation
  • Wine Expertise
  • Ordering and Requisitions
  • Staff Training
  • Performance Improvement
  • Garnishing and Plating
  • Safe Food Handling
  • Staff Motivation
  • Kitchen Leadership
  • Equipment Usage
  • Kitchen Management
  • Recipes and Menu Planning
  • Safe Handling
  • Sales Planning
  • Team Leadership
  • Mentoring and Coaching
  • Supervising Food Prep
  • Safety Management
  • Menu Planning

Timeline

AM Lead/Buffet Cook

Marriott Hotels And Resorts
05.2007 - 06.2012

Bakery Supervisor

Walmart Superstore
06.2003 - 02.2005

Wardrobe Supervisor/PBX Director

Prairies Edge Casino
10.2002 - 03.2003

Sous Chef

Isle Of Capri Casino And Resorts
05.1999 - 06.2001

Wardrobe Supervisor

Black Hawk Casino By HYATT

Lead Line Cook

Fitzgeralds

Line Cook

Mardigras Casino

Certified Medical Assistant

Klamath Open door Family Practice
05 2023 - 01 2024

Daycare Manager

National Fitness and Racquetball Club
11 2018 - 11 2022

Cashier

The Home Depot
02 2017 - 11 2018

AM Lead Cook

Quail Park Memorycare
02 2016 - 02 2017

Cake Decorator

Sherms Thunderbird Market
07 2017 - 10 2017

Daycare Cook

Our Place To Grow
02 2015 - 02 2017

Casino Hostess

Peppermill
02 2013 - 12 2015

Certified Medical Assistant - Medical Assistant

Klamath Community College

Diploma - Basic Studies

Lakewood Senior High School

AOS Culinary Arts - Culinary Arts

Red Rocks Community College/Warren Occupational TechnicalCenter
Mary Gentry