Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Medical Billing Extern
Northwest Kidney Centers
Burien, Washington
01.2024 - Current
Completed assigned tasks in a timely manner according to established deadlines.
Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
Provided administrative support including filing documents, preparing correspondence .
Guest Services
Angels Of The Winds Arena
Everett, WA
10.2023 - Current
Handled customer complaints professionally and efficiently.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Welcomed large volume of guests and improved overall customer service.
Catering Assistant
Showare Center
Kent, WA
09.2023 - Current
Assisted in setting up and breaking down catering events.
Ensured quality control of all food products before serving.
Organized buffet tables, beverage areas, and other service stations prior to events.
Shift Lead /Cashier
Instaworks gigs
Seattle, WA
04.2022 - Current
Assisted in the training of new employees.
Monitored employee performance and provided feedback on areas for improvement.
Supervised and led employees to maintain productivity and customer service levels.
Food Delivery Driver
Uber Eats, Doordash, Instacart
Seattle, WA
07.2018 - Current
Delivered food orders to customers in a timely manner.
Ensured that the correct order was delivered to the customer.
Maintained positive relationships with customers to promote further business opportunities.
Cashier
Sprouts Farmer Market
Seattle, WA
05.2020 - 10.2021
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Answered customer inquiries regarding store policies and procedures.
Front Desk Receptionist Intern
Rainbow Center of Michigan
Tacoma, WA
08.2018 - 12.2018
Answered incoming calls and redirected them to the correct department or staff member.
Assisted with administrative tasks such as filing documents, photocopying, faxing, data entry and sorting mail.
Maintained an organized front desk area by tidying up reception area throughout shift.
Education
Certificate - Medical Coding And Billing
Penn Foster College
Scottsdale, AZ
04-2024
Certificate - Medical Field Course
Career Works Medical
Seattle, WA
06-2023
Skills
Problem-Solving Capabilities
Electronic Health Records Management
Multitasking and Organization
Clerical Support
Data Entry
Medicaid and Medicare Knowledge
Teamwork and Collaboration
Customer Service
Payment Posting
ICD-10
Volunteer Experience
Member of Lions club 2009-2011
President , Treasurer Interconnections 1996-2001
President Goodwill clients club 1997-99
References
References available upon request.
Timeline
Medical Billing Extern
Northwest Kidney Centers
01.2024 - Current
Guest Services
Angels Of The Winds Arena
10.2023 - Current
Catering Assistant
Showare Center
09.2023 - Current
Shift Lead /Cashier
Instaworks gigs
04.2022 - Current
Cashier
Sprouts Farmer Market
05.2020 - 10.2021
Front Desk Receptionist Intern
Rainbow Center of Michigan
08.2018 - 12.2018
Food Delivery Driver
Uber Eats, Doordash, Instacart
07.2018 - Current
Certificate - Medical Coding And Billing
Penn Foster College
Certificate - Medical Field Course
Career Works Medical
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