Mary E. Girgen
Summary
Committed and responsible Patient Care Manager with professional experience in both pediatric and adult medicine. Specialized in implementing RN-specific duties and oversight and streamlining administrative functions. Curates an atmosphere of diversity, inclusion, and equity to promote employee growth and improve patient satisfaction.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
PATIENT CARE MANAGER
Children’s Minnesota
01.2005 - 01.2022
- Of Acute Medical/Surgical floor; 32 beds- 59.50 FTE including an overflow unit consisting of an additional 17 overflow beds
- Oversaw unit financials and maintained finance prepared budget
- Benchmarked at 50% against other free-standing pediatric hospitals
- Continuous monitoring through yearly performance evaluations as well as staff rounding.
Staff Nurse Pediatrics/Adult Medical Surgical
ALLINA HEALTHCARE MERCY HOSPITAL
01.2023
- Provided care and implemented the patient’s plan of care for pediatric and adult patients with medical and surgical needs including a wide variety of diagnoses
- Provided supervision and implemented the patient’s plan of care for a variety of pediatric patients with respiratory, orthopedic, and gastrointestinal diagnoses
- Adult diagnoses include diabetes, sepsis, GI bleeds, and other various diagnoses
- Exceptional critical thinking skills
- Exceptional emotional quotient ability
- Proficient in EPIC charting
Clinic Nurse
Hennepin Health Care Ambulatory
- Care for adult patients with HIV, STIs, and other diagnosis
- Nurse visits: Room, assess and discharge patients
- Assessed patients for primary concern and provided cares per clinic protocol
- Consulted with providers for patients requiring higher level of care needs
- Triage patient calls to the clinic
- Manage inbox messages from patients including patient care needs including questions and needs for prescription medication
- Performed lab collections
- Administer medications
- Assist patients in scheduling clinic visits.
Education
Bachelor of Science - Nursing
NURSING College of Saint Benedict
Saint Joseph, MN 08.1982 - 05.1987
Doctor of Nursing Practice - Nursing Leadership
College of Saint Benedict
Saint Joseph, MN 08.2021 - 12.2022
MASTER OF SCIENCE NURSING/MASTER OF BUSINESS ADMINISTRATION - PROGRESS
Drexel University
Philadelphia, PA 09.2023 - Current
Accomplishments
- Initiate Organizational standards developed to improve patient care
- Monitor patient and family satisfaction survey feedback with time-sensitive contact for service alerts
- Promote an environment of equity and inclusion
- Capacity management skills, including patient flow and staffing during critical periods; using collaboration with managers in the organization to ensure overall staffing and patient needs
- Experienced in contingency planning, such as disaster protocols, critical staffing needs, and preparation for a possible work stoppage
- Work closely with the medical director to improve nurse/physician communication
- Involved in Organizational committees: MNA Staffing Advisory Council, Resuscitation Committee, RRT Subcommittee, Trauma Performance Improvement Committee, Employee Patient Safety Subcommittee, Asthma Committee, and Ethics Committee
- Nursing skills: highly experienced in assessing patients
- Highly skilled in the areas of pediatric intensive care, pediatric cardiovascular care, ECMO cannulation, and pediatric trauma
- Achievements
- LEAN Certified
- Implemented the CTED (Center for the Treatment of Eating Disorders) program on the 6th floor
- Planned and oversaw education plan for staff on patient care needs for CTED patients
- Implemented the trauma program on the 6th floor in collaboration with the Trauma Program Leadership
- Planned and oversaw education plan for staff regarding care for noncritical trauma patients
- Initiated Organizational standards developed to improve patient care, including nasal bridle use at home, CAUTI bundle, and CLABSI bundle
- Invited to join the Nurses of Color Employee Resource Group
- Key Leader in 2019 for staffing plan for a possible MNA work-stoppage
- Responsible for a 10-day plan involving consolidating campuses and organizational staffing needs, which included acute care and critical care
- Key Leader in pandemic and emergency preparedness
- Monitored patient flow and collaborated with PCMs in the ED and PICU regarding bed availability.
Affiliations
- American Heart Association PALS
- American Heart Association
- LEAN Leadership Certification 2010
- ANCC NE-BC | In progress
Additional Information
- Licenses and Certifications , Registered Nurse- License #1116508
Timeline
MASTER OF SCIENCE NURSING/MASTER OF BUSINESS ADMINISTRATION - PROGRESS
Drexel University
09.2023 - Current
Staff Nurse Pediatrics/Adult Medical Surgical
ALLINA HEALTHCARE MERCY HOSPITAL
01.2023
Doctor of Nursing Practice - Nursing Leadership
College of Saint Benedict
08.2021 - 12.2022
PATIENT CARE MANAGER
Children’s Minnesota
01.2005 - 01.2022
Bachelor of Science - Nursing
NURSING College of Saint Benedict
08.1982 - 05.1987
Clinic Nurse
Hennepin Health Care Ambulatory