Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mary Giuliani-Batky

Sarasota,FL

Summary

Dynamic professional with a proven track record in customer satisfaction and cash management, demonstrated at Trader Joe's and beyond. Skilled in telephone etiquette and fostering teamwork, I excel in driving sales and enhancing customer service. Achieved sales goals at World Critter Inc, exceeding quarterly targets through effective communication and attention to detail.

Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Clerk

Trader Joe's
08.2012 - Current
  • Demonstrated product features effectively to customers based on their needs, increasing potential sales conversions.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

National Sales Representative

World Critter Inc
02.2000 - 12.2010

Set and achieved company defined sales goals.

  • Set up appointments with potential and current customers to promote new products and services.
  • Met existing customers to review current services and expand sales opportunities.
  • Regularly exceeded quarterly sales targets while maintaining excellent rapport with existing clientele.
  • Trader Show Sales

Receptionist

BCM Manufacture
10.1996 - 12.2000
  • Schedule and Confirmed appointments, communicate with clients, and updated client records.
  • Schedule trade show's
  • Merchandise product



Education

Associate of Arts - Business Administration

Santa Ana College
Santa Ana, CA
06-1976

High School Diploma -

Santiago High School
06-1973

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Excellent communication

Accomplishments

I'm certified in office management and computer skills

  • Collaborated with team of 3 in the development of trade show.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Medical Terminology

Certification

  • Data Entry Certification
  • Medical Office
  • Data Entry
  • Accounting

Timeline

Clerk

Trader Joe's
08.2012 - Current

National Sales Representative

World Critter Inc
02.2000 - 12.2010

Receptionist

BCM Manufacture
10.1996 - 12.2000

Associate of Arts - Business Administration

Santa Ana College

High School Diploma -

Santiago High School
Mary Giuliani-Batky