Mary Goitiandia
Summary
Dedicated professional with extensive experience in clerical, customer service, and administrative roles, adept at multitasking, collaboration, and adaptive strategies, while delivering exceptional customer service and maintaining accuracy and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Specialist
Blaine County Clerk/Auditor/Recorder
09.2023 - Current
- Provided exceptional customer service to the public, efficiently handling inquiries and requests.
- Processed and audited documents for compliance with Idaho state statutes and county guidelines.
- Assisted with accounts payable and receivable, reconciling transactions and preparing accurate reports.
- Supported election processes, including preparation and staffing during election periods.
- Digitized historical records to enhance accessibility and preservation.
- Coordinated with vendors and title companies to fulfill recording-related requests promptly.
- Served as Secretary for Commissioners’ meetings, utilizing Soniclear Recording software to produce detailed and accurate minutes.
- Achieved certification as a Passport Acceptance Agent, assisting customers with application completion.
- Trained on new recording software platforms, improving departmental efficiency and workflows.
Office Administrator
SunnyDog LLC
05.2023 - 09.2023
- Managed schedules, client communications, bookkeeping, payroll, billing, and project documentation while ensuring timely payments, accurate records, and effective liaison between clients and the owner for seamless operations.
Lead Patient Care Coordinator
Simplefill Patient Assistance Program
01.2016 - 01.2023
- Trained staff, supported policy implementation, maintained thorough records, and communicated program benefits to clients while fostering team motivation, professional client rapport, and adherence to organizational standards.
Lift Maintenance & Operations
Sun Valley Company
01.2011 - 01.2016
- Ensured excellent customer service, maintained a safe and organized workspace, managed inventory and supplies, and performed facility-wide repairs, adjustments, and preventive maintenance with accurate record-keeping.
Sales Associate
Silvermine North
05.2015 - 11.2015
- Delivered exceptional customer service by assisting with product needs, recommending budget-friendly options, promoting sales, and exceeding expectations to enhance the shopping experience.
Education
High School Diploma -
Wood River High School
Hailey, ID01-2011
Skills
- Customer Service & Communication Excellence
- Records & Case Management
- Accounts Payable/Receivable & Financial Reporting
- Elections Support & Compliance
- Document Auditing & Organizational Skills
- Software Proficiency
- Multitasking, Problem-Solving, & Deadline Management
- Detail-Oriented, Motivated, & Positive Attitude
Certification
- Certified Passport Acceptance Agent, U.S. Department of State
- Certified Notary Public, State of Idaho
- Bookkeeping Course Certification
- Conversational Spanish
Timeline
Specialist
Blaine County Clerk/Auditor/Recorder
09.2023 - Current
Office Administrator
SunnyDog LLC
05.2023 - 09.2023
Lead Patient Care Coordinator
Simplefill Patient Assistance Program
01.2016 - 01.2023
Sales Associate
Silvermine North
05.2015 - 11.2015
Lift Maintenance & Operations
Sun Valley Company
01.2011 - 01.2016
- Certified Passport Acceptance Agent, U.S. Department of State
- Certified Notary Public, State of Idaho
- Bookkeeping Course Certification
- Conversational Spanish
High School Diploma -
Wood River High School
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