Hi, I’m
Mary Gore
Chicago,IL
Summary
Pursuing full-time role that presents professional growth opportunities and utilizes my interpersonal skills, effective time management, and problem-solving expertise. Brings a fresh perspective and strong commitment to quality and success.
Overview
6
years of professional experience
Work History
Be. The Cannabis Store
Agent In Charge
10.2024 - 07.2025
Job overview
- Oversaw compliance with state regulatory requirements, maintaining company's licensing
- Maintained accurate records of inventory handling, cash transactions, state regulations and other relevant documentation for seamless operations
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations
- De-escalated and resolved customer complaints with punctual, polite and professional service
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions
Diagnostic Imaging Specialists of Chicago
Reception Administrator
06.2024 - 10.2024
Job overview
- Managed high call volumes by efficiently answering, screening, and scheduling patients with appropriate personnel
- Handled sensitive patient information with discretion, upholding strict HIPPA protocols
- Supported colleagues through effective communication and collaboration, facilitating smooth daily operations
- Maintained accurate records with efficient data entry, resulting in improved organization and accessibility of information.
Windy City Cannabis
Agent in Charge
04.2022 - 06.2024
Job overview
- Coordinated inventory intakes and quality assurance of labeling within state regulations
- Uphold and meet state requirements, laws and oversight protocols pertaining
to product and industry standards - Oversaw inventory accuracy by conducting regular cycle counts and reconciling discrepancies
- Manage daily shifts by coordinating breaks, monitoring employee cash handling, and conducting state audits
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products
Target
Closing Team Lead
09.2021 - 04.2022
Job overview
- Served as a liaison between the closing team and other departments, facilitating efficient communication and alignment on key initiatives.
- Enhanced team productivity by providing clear guidance, setting expectations, and offering support
- Managed multiple projects simultaneously while meeting deadlines and ensuring consistency across all tasks performed by the team.
- Monitored sales goals and executed daily/weekly workload to deliver on department expectations
and guest engagement
The Radcliff Assisted Living Community
Sales Administrator
08.2019 - 09.2021
Job overview
- Collaborated with cross-functional teams to ensure seamless resident intakes, liaising between nursing staff, maintenance, and finance departments
- Established strong relationships with clients through regular communication, fostering trust and loyalty
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals
Education
Naperville NorthNaperville, IL
Skills
- Problem-solving
- Organizational skills
- Customer service and care
- Goal-oriented mindset
- Recordkeeping proficiency
- Attention to detail
- Critical thinking
Timeline
Agent In Charge
Be. The Cannabis Store
10.2024 - 07.2025
Reception Administrator
Diagnostic Imaging Specialists of Chicago
06.2024 - 10.2024
Agent in Charge
Windy City Cannabis
04.2022 - 06.2024
Closing Team Lead
Target
09.2021 - 04.2022
Sales Administrator
The Radcliff Assisted Living Community
08.2019 - 09.2021
Naperville North
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