Summary
Work History
Education
Skills
Languages
Extracurriculars
Timeline
Hi, I’m

Mary-Grace Hicks

Auburn,AL
Mary-Grace Hicks

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Auburn University College Of Liberal Arts

Auburn University CLA Student Recruiter
05.2023 - Current

Job overview

  • Met with prospective students to discuss respective goals, areas of interests, and address any potential questions and concerns.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Developed and implemented student success initiatives to recognize and encourage achievement.


Chick-fil-A

Chick-Fil-A Front of House Employee
08.2021 - 08.2022

Job overview

  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.

Education

Auburn University
, Auburn, AL

Bachelor of Arts from Political Science And Journalism
05.2026

University Overview

  • Received Auburn Undergraduate Charter Scholarship
  • Study Abroad: Madrid, Spain (Spanish)
  • Active Member of Pi Lambda Sigma, Pre Law Honor Society

Skills

  • Critical Thinking
  • Office Operations
  • Student Services
  • Professional Correspondence
  • Strategic Planning
  • Greeting Visitors

Languages

Spanish
Limited Working

Extracurriculars

• Active Member of Delta Gamma - Delta Sigma Chapter; Assistant Director of Social Events; New Member Crew Leader

• Elected to Assistant Director of Social Events for Delta Gamma ('22-'23)

• Elected to New Member Crew Leader for Delta Gamma, Spring '23.

• Elected to Director of Hospitality - Auburn Pi Lambda Sigma

• Feature Culture Writer - The Auburn Plainsman

• Active Member of AU Student Government Association - Elections Council; Lobby Board

• Active Member of Aubie Committee - Auburn University Mascot Management

• Active Member of Auburn Spanish Club

• Active Volunteer of AU Baby Steps

• Weekly Volunteer at AU Campus Kitchen

Timeline

Auburn University CLA Student Recruiter

Auburn University College Of Liberal Arts
05.2023 - Current

Chick-Fil-A Front of House Employee

Chick-fil-A
08.2021 - 08.2022

Auburn University

Bachelor of Arts from Political Science And Journalism
Mary-Grace Hicks